At a Glance
- Tasks: Manage residential properties, ensuring they are well-maintained and residents receive top-notch service.
- Company: Join a leading property management company in London with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, car allowance, flexible working, and career development opportunities.
- Why this job: Make a real difference in residents' lives while developing your career in property management.
- Qualifications: 3+ years in property management preferred; strong communication and problem-solving skills required.
- Other info: Work in a supportive environment with ongoing training and professional development.
The predicted salary is between 28000 - 36000 £ per year.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Location: London, UK (Hybrid / Remote - 1 day in the office a week or less)
Salary Package: £35,000 - £40,000 / £45,000 (inclusive of car allowance)
Job Type: Full-Time
About Us:
Block Recruit are working with a well-established property management company based in London. We specialize in providing expert property management services to residential blocks and developments throughout the city. With a strong commitment to customer satisfaction, we are dedicated to maintaining and enhancing the value of our clients' properties while ensuring residents' well-being.
Job Description:
We are seeking a dedicated and enthusiastic Block Manager to join our team in London. The Block Manager will be responsible for managing a portfolio of residential properties, ensuring they are well-maintained, compliant, and that residents receive exceptional service. The ideal candidate will probably live on the outskirts of London to make travel for site visits easier.
Key Responsibilities:
- Portfolio Management: Oversee and manage a portfolio of residential blocks and developments in London.
- Maintenance and Repairs: Coordinate and supervise maintenance, repairs, and improvement projects to ensure the properties are in excellent condition.
- Financial Management: Prepare and manage budgets, collect service charges, and monitor financial performance.
- Compliance: Ensure that all properties meet legal and regulatory requirements, including health and safety, and assist with compliance audits.
- Customer Service: Provide excellent customer service to residents, addressing inquiries and concerns promptly and professionally.
- Meetings: Organize and attend residents' meetings, AGMs, and other relevant gatherings.
- Contract Management: Liaise with contractors, suppliers, and service providers to obtain competitive quotes and manage contracts effectively.
- Reporting: Maintain accurate records and prepare regular reports for clients and senior management.
- Carry Out Site Inspections: Conduct regular site inspections to assess property condition and identify maintenance needs.
- Team Collaboration: Collaborate with colleagues and support staff to ensure efficient property management operations.
- Stay Informed: Keep up-to-date with property management trends, regulations, and best practices.
Qualifications and Experience:
- 3 plus years of experience in property management is preferred, but we will also consider candidates with less.
- ATPI is a bonus! Experienced property managers are encouraged to apply.
- Knowledge of property management software is a plus.
- Excellent communication, interpersonal, and organizational skills.
- Strong problem-solving abilities and attention to detail.
- Full UK driving license.
Benefits:
- Competitive salary package including a car allowance.
- Opportunity for career development.
- Flexible working arrangements.
- Supportive and collaborative work environment.
- Training and ongoing professional development.
Contact: Matty Stratton
Remote working/work at home options are available for this role.
Hybrid Block Manager / Remote in London employer: Block Recruit
Contact Detail:
Block Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Block Manager / Remote in London
✨Tip Number 1
Get to know the company inside out! Before your interview, do a bit of research on Block Recruit and their property management style. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your soft skills, like communication and problem-solving, which are super important for a Block Manager.
✨Tip Number 3
Don’t forget to prepare some questions! Asking insightful questions about the team dynamics or property management trends shows that you’re engaged and ready to contribute to the company’s success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Hybrid Block Manager / Remote in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Block Manager role. Highlight your relevant experience in property management and any soft skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've excelled in similar positions, and let us know why you're the perfect fit for our team.
Showcase Your Soft Skills: While experience is important, don’t forget to showcase your soft skills! Communication, problem-solving, and customer service are key in this role. We love candidates who can demonstrate these abilities through real-life examples.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Block Recruit
✨Know Your Portfolio Inside Out
Before the interview, make sure you’re familiar with property management principles and the specific portfolio you’ll be managing. Brush up on your knowledge of compliance regulations and maintenance processes, as these will likely come up in conversation.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with residents, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or improved resident satisfaction—this will demonstrate your commitment to their well-being.
✨Be Ready to Discuss Financial Management
As a Block Manager, you'll need to manage budgets and service charges. Be prepared to discuss your experience with financial management, including any software you’ve used. If you can, bring along examples of budgets you've prepared or managed to showcase your skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or upcoming projects. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.