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- Tasks: Lead a dynamic team in managing residential blocks and ensuring high-quality service.
- Company: Growing, independent block management firm with a supportive culture.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
- Why this job: Make a real impact in a thriving company with a focus on employee development.
- Qualifications: 5+ years in block management and MTPI qualification required.
- Other info: Enjoy a blend of established structure and start-up energy.
The predicted salary is between 50000 - 65000 £ per year.
Location: Eastbourne
Salary: £50,000 – £65,000 + (DOE)
Flexibility: Primarily office-based.
Sector: Block Management
The Company
We’re working exclusively with a growing, independently owned block management firm based in East Sussex. Established over a decade ago and recently expanding into the residential sector, the business has experienced 60% year-on-year growth, driven by reputation, high-quality service, and minimal outbound business development. Their portfolio spans mid- to large-size residential blocks (25–195 units) and focuses on delivering a premium service over volume. The portfolio is currently concentrated in the Southeast and expanding into Greater London. The internal team is collaborative and close-knit, led by two directors with a strong mix of technical, financial, and client service expertise.
Key Responsibilities
- Support the growth of the business and help build the team
- Manage and develop a small existing team, with scope to expand
- Oversee a tailored portfolio of residential blocks (size and complexity based on experience)
- Liaise with freeholders, leaseholders, and residents
- Organise and oversee repairs, maintenance, compliance, and service charge budgeting
- Manage onboarding of new sites and support transitions
- Act as a key point of contact for clients, ensuring consistently high levels of service
What They’re Looking For
They’re seeking committed, ambitious, self-sufficient professionals who want to make a tangible impact and grow with the business. While open-minded on experience level, they place a strong emphasis on attitude, accountability, and emotional intelligence. Ideal candidate qualities:
- Strong organisational skills and practical common sense
- Proactive, self-managing, and able to work independently
- Takes responsibility and owns mistakes
- Comfortable setting boundaries when needed
- Emotionally resilient and client-focused
- MTPI qualification is a MUST
- Minimum 5 years experience in block management
- Experienced with HRPs
- Previous experience managing or overseeing a small team
Culture & Working Environment
This business offers a rare combination of established structure and start-up energy within their residential block division.
What sets them apart:
- Supportive, team-first culture
- Down-to-earth leadership with clear goals
- No micromanagement – trust and accountability are key
- Strong commitment to employee growth and long-term development
Why Apply?
If you’re a block management professional seeking a company where your input is valued, your career growth is supported, and there’s real scope for progression, this could be the perfect role.
Head of Block Management / Team Lead employer: Block Recruit
Contact Detail:
Block Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Block Management / Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the block management sector and let them know you're on the hunt for a new role. You never know who might have the inside scoop on opportunities that aren't advertised.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their values, culture, and recent projects. This will help you tailor your responses and show them you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around managing teams and overseeing portfolios. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind as they make their decision.
We think you need these skills to ace Head of Block Management / Team Lead
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing your application, make sure to read the job description thoroughly. We want to see that you understand what we're looking for and how your skills align with the role of Head of Block Management.
Showcase Your Experience: Highlight your relevant experience in block management, especially any leadership roles you've held. We’re keen on seeing how your background can contribute to our growing team, so don’t hold back!
Be Yourself: Let your personality shine through in your application. We value emotional intelligence and a proactive attitude, so share examples that demonstrate these qualities. Remember, we’re looking for someone who fits into our supportive culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Block Recruit
✨Know Your Stuff
Make sure you’re well-versed in block management principles and the specific responsibilities of the Head of Block Management role. Brush up on your MTPI qualification details and be ready to discuss how your experience aligns with managing residential blocks.
✨Showcase Your Leadership Skills
Since this role involves managing a team, prepare examples that highlight your leadership style. Think about times when you’ve successfully led a team or handled conflicts, and be ready to share how you foster collaboration and accountability.
✨Demonstrate Emotional Intelligence
This company values emotional intelligence highly. Be prepared to discuss how you handle client relationships, manage stress, and maintain resilience. Share specific instances where your emotional awareness made a difference in your work.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company’s culture and growth plans. Inquire about their approach to team development and how they measure success in the block management sector. This will demonstrate your commitment to contributing positively to their team.
