Block Manager
Location: Surrey / Home Counties (Hybrid working)
Salary: £40,000 – £45,000 + Business Commission + Generous Benefits
Employment Type: Full-Time, Permanent
Sector: Residential Block & Estate Management
About the Role: Block Recruit is proud to partner with an established, highly respected Property Management firm seeking an experienced and proactive Block Manager to join their close-knit, supportive team. This role is ideal for an experienced Property Manager accustomed to managing larger, high-value residential blocks and complex estates. You will take full ownership of a prime portfolio acting as the lead point of contact for RMC/RTM Directors, freeholders, developers, and residents. Our client prides itself on offering a flexible, supportive, and genuinely friendly environment where staff feel valued, supported, and given the autonomy to manage their own schedules.
Key Highlights & Benefits
- Flexible Hybrid Working: True flexibility with a minimum of just 1 day per week in the Head Office (Surrey), with the remainder split between home working and site visits.
- Competitive Compensation: Base salary of £40,000 – £45,000 (reviewed annually).
- Uncapped Earning Potential: Open business development commission structure for bringing new business on board, plus a £500 Candidate Finder's Fee.
- Enhanced Holiday Package: 25 days annual leave PLUS your Birthday off.
- Private Healthcare: Full Bupa Private Medical Cover paid by the company (zero excess).
- Above-Market Pension: Enhanced 4% Employer Pension Contribution.
- First-Time Buyer Bonus: £500 contribution towards legal/solicitor fees when buying your first home.
- Wellbeing Perks: Eye test coverage + up to £50 towards glasses/VDU/driving specs.
- Team & Social Culture: Regular funded team social events, summer/Christmas celebrations, and office refreshments provided.
Key Responsibilities
- Oversee the end-to-end management of an allocated portfolio of larger residential blocks and estates, ensuring compliance with management agreements and leases.
- Plan and conduct regular, purposeful site visits (up to monthly depending on fee structure).
- Prepare annual service charge budgets, manage expenditure, and approve supplier invoices.
- Lead major works projects, including Section 20 consultations, working alongside surveyors and specialist contractors.
- Act as the primary escalation point for clients, attending RMC/RTM director meetings and AGMs (some evening meetings required).
- Ensure strict adherence to building safety, health & safety, fire regulations, and statutory property compliance.
- Deliver exceptional customer service, managing resident relations and contractor performance with a proactive approach.
Requirements
- Experience: Proven track record in residential block management, independently managing portfolios including larger or more complex developments.
- Commute: Must be based within a realistic commute distance (approx. 1 hour) of the Surrey Head Office.
- Technical Knowledge: Strong understanding of service charge budgeting, lease agreements, Section 20 major works, and building compliance.
- Qualifications: MTPI/ APTI qualifications (or working towards) are highly desirable.
- Skills: Excellent communication, negotiation, and budget management skills.
- License: Full UK Driving Licence and access to a vehicle for site visits.
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