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- Tasks: Manage a portfolio of properties, ensuring smooth operations and excellent resident relations.
- Company: Join a dynamic team in North West London focused on property management.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Make a real difference in community living while developing your management skills.
- Qualifications: 2 years' experience in Block Management and strong communication skills required.
- Other info: Opportunity to work independently and as part of a supportive team.
The predicted salary is between 35000 - 45000 £ per year.
Geographical Spread: North West London
Key Responsibilities:
- Ensure the smooth running of your portfolio
- Proactively manage your portfolio in accordance with the management agreement and terms of the lease
- Management of all contractors
- Drafting and serving S20 notices for major works
- Project management of major works
- Co‑ordinate, chair and attend AGMs
- Draft and prepare agenda/ minutes for board meetings
- Corresponding with residents/ developers/ RMC’s
- Encouraging a harmonious relationship between all parties
- Dealing with conflict resolution
- Management of on‑site staff
- Service charge budgeting & ground rent collection
- Approval of invoices for payment
- Ensuring all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy
- Ensuring the lease terms are adhered to and dealing with any breaches
- Responding to deed transfers / Licence to Alter / Lease variations / Lease extensions
- Regular site visits, checking health & safety / maintenance works required
- Fire Risk Assessments & RAMS (Risk Assessments & Method Statements)
- Management of ACOP L8 (Legionnaires’ disease)
Minimum Requirements:
- Minimum 2 years’ experience in Block Management
- Impeccable written and spoken English
- Proficiency in Health & Safety
- A legal understanding of the property market
- Qube experience beneficial – but training will be given if required
- Excellent IT literacy
- Excellent written communication skills
- Demonstrable Customer Service and Management experience
- Willingness to work outside of office hours and weekends to fulfil the function of the role
- Ability to prioritize work effectively
- Be able to think on your feet and be reactive to situations as they arise in a calm and professional manner
- Be able to work alone and on own initiative as well as within a team
Desirable Requirements:
- Industry related qualifications such as TPI/ RICS / IOSH
Block Manager (office based) employer: Block Recruit
Contact Detail:
Block Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Manager (office based)
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a Block Manager role. You never know who might have the inside scoop on an opportunity.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your experience in block management. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Practice your interview skills! Prepare for common questions related to block management, like conflict resolution and project management. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Block Manager (office based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Block Manager role. Highlight your block management experience, especially any relevant projects or achievements that showcase your ability to manage portfolios effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with health and safety, conflict resolution, and customer service, and how these skills will help us maintain a harmonious relationship between all parties.
Show Off Your Communication Skills: Since impeccable written communication is key for this role, make sure your application is clear, concise, and free of errors. Use professional language but keep it friendly – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status. Plus, it’s super easy!
How to prepare for a job interview at Block Recruit
✨Know Your Portfolio Inside Out
Before the interview, make sure you’re familiar with the key responsibilities of managing a block. Understand the ins and outs of service charge budgeting, contractor management, and conflict resolution. This will show that you’re proactive and ready to hit the ground running.
✨Brush Up on Health & Safety Regulations
Given the importance of health and safety in this role, it’s crucial to have a solid grasp of relevant regulations. Be prepared to discuss how you would handle fire risk assessments and maintenance checks. This knowledge will demonstrate your commitment to keeping properties safe and compliant.
✨Showcase Your Communication Skills
As a Block Manager, you’ll be liaising with residents, developers, and contractors regularly. Practice articulating your thoughts clearly and confidently. Bring examples of how you’ve successfully managed relationships or resolved conflicts in the past to highlight your customer service skills.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life situations, like dealing with a difficult resident or managing a major works project. Think through your responses ahead of time, focusing on how you would remain calm and professional while prioritising tasks effectively.