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For Companies At a Glance
- Tasks: Be the welcoming face of a prestigious residential estate and ensure top-notch service.
- Company: Luxury residential development in SW London with a focus on excellence.
- Benefits: Competitive salary, unique 4 on 2 off schedule, and a vibrant work environment.
- Why this job: Join a dynamic team and make a real difference in residents' lives every day.
- Qualifications: 3+ years in high-end hospitality, strong communication skills, and IT proficiency.
- Other info: Opportunity for career growth in a luxury setting.
The predicted salary is between 27000 - 37800 £ per year.
A prestigious residential estate located SW London is seeking a highly motivated and experienced Concierge to join their team. In this key role, you will be the welcoming face of the estate, ensuring residents receive a first-class experience and that the environment is safe, secure, and well-maintained.
What you'll do:
- Be the primary point of contact, providing a warm and professional welcome to residents and guests.
- Efficiently manage the concierge desk, handling inquiries, deliveries, and resident requests with utmost care.
- Contribute to the safety and security of the estate through vigilant CCTV monitoring, reporting any concerns, and collaborating with the security team.
- Maintain a tidy and well-presented environment.
- Uphold the highest standards of customer service, ensuring a positive and professional experience for all.
Who we're looking for:
- Proven experience in a high-end residential or hospitality setting (3+ years).
- Exceptional communication and interpersonal skills, with the ability to build rapport with residents.
- Solid understanding of health and safety protocols.
- Strong IT skills, including proficiency in standard office software.
- A proactive, helpful, and professional demeanor, with a commitment to excellence.
Desirable qualifications:
- SIA Licence or CRB Certificate.
If you are a dedicated and experienced concierge professional seeking a rewarding opportunity in a luxury environment, we encourage you to apply.
Concierge - Residential Development in Battersea employer: Block Recruit
Contact Detail:
Block Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge - Residential Development in Battersea
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality or residential sectors. You never know who might have a lead on a concierge position or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your experience and how you can enhance their residents' experience. Confidence is key!
✨Tip Number 3
Stay proactive! If you see a job opening that fits your skills, don’t hesitate to apply through our website. The sooner you get your application in, the better your chances!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Concierge - Residential Development in Battersea
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your experience aligns with our values.
Tailor Your CV: Make sure to tailor your CV specifically for the Concierge position. Highlight your relevant experience in high-end residential or hospitality settings, and showcase your exceptional communication skills that will help you connect with our residents.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. Remember, we appreciate a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Block Recruit
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a concierge in a residential development. Familiarise yourself with the key tasks mentioned in the job description, like managing the concierge desk and ensuring safety protocols. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a concierge, exceptional customer service is crucial. Prepare examples from your past experiences where you went above and beyond for residents or guests. Highlight your ability to build rapport and handle inquiries efficiently, as this will resonate well with the interviewers.
✨Dress to Impress
First impressions matter, especially in a high-end environment. Dress smartly and professionally for your interview. This not only shows respect for the opportunity but also reflects the standards you would uphold as a concierge.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the estate and its residents. Inquire about the team dynamics, the types of requests you might handle, or how they measure success in this role. This shows your enthusiasm and helps you gauge if it's the right fit for you.
