At a Glance
- Tasks: Lead and evolve operational processes while driving automation across the organisation.
- Company: Fast-growing, tech-driven financial platform with a collaborative culture.
- Benefits: Competitive salary, equity, hybrid working, and professional development support.
- Other info: Dynamic environment with excellent career progression opportunities.
- Why this job: Join a scaling business and make a real impact on operational efficiency.
- Qualifications: 5+ years in operations, strong interest in automation, and advanced Excel skills.
The predicted salary is between 60000 - 80000 £ per year.
About the company
My client is a fast-growing, technology-driven financial platform focused on helping businesses access flexible funding solutions. Their products are designed to remove friction from traditional financing and support companies in scaling effectively. The business has seen strong recent growth and is entering a key phase of expansion, with a focus on scaling its product offering and operational infrastructure. Backed by experienced investors, my client is continuing to build out its presence across multiple markets. The team is collaborative, high-performing, and internationally distributed, with a core hub in London.
About the role
My client is seeking a strategic, tech-savvy, and highly organised Business Operations & Automation Manager to lead and evolve core operational processes. This is a hybrid role combining operational leadership with company-wide automation and systems development. You will play a key role in bridging day-to-day execution with the evolution of internal systems and processes. This includes leading cross-functional initiatives, improving scalability, and driving automation across the organisation.
Key responsibilities
- Operational oversight: Manage core operational workflows, ensuring accuracy, efficiency, and compliance.
- Data and reporting: Oversee data processes and deliver high-quality reporting to senior stakeholders.
- Cross-functional collaboration: Partner with teams across finance, product, and commercial functions to align operations with business priorities.
- Process automation: Identify opportunities to streamline and automate manual processes.
- Systems and tooling: Evaluate and implement tools (including low-code/no-code and AI solutions) to improve efficiency and data integrity.
- Continuous improvement: Use data to identify inefficiencies and implement scalable process enhancements.
Requirements
- 5+ years’ experience in operations, including leadership responsibility.
- Experience in financial services, fintech, or a similarly regulated or process-driven environment.
- Strong interest in automation, systems, and process optimisation.
- Advanced Excel skills and familiarity with data visualisation tools (e.g. Tableau, Power BI, Looker).
- Strong analytical mindset with high attention to detail.
- Experience improving processes and implementing operational systems.
- Clear communication skills and ability to translate data into actionable insight.
- Comfortable working in a fast-paced, evolving environment.
What’s on offer
- Competitive salary and equity.
- Hybrid working (London-based).
- Strong career progression in a scaling business.
- Professional development support.
- Collaborative team environment and regular company events.
Business Operations Manager employer: Block MB
My client is an exceptional employer, offering a dynamic and collaborative work environment that fosters professional growth and innovation. With a strong focus on employee development and a commitment to flexible working arrangements, the company provides its team with the tools and support needed to thrive in a fast-paced, technology-driven financial landscape. Located in London, employees benefit from a vibrant city atmosphere while being part of a rapidly expanding organisation that values automation and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their mission and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific projects where you improved processes or implemented automation. This will demonstrate your value and fit for the Business Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team.
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Business Operations Manager role. Highlight your operational leadership experience and any tech-savvy projects you've led, especially in financial services or fintech.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about automation and process optimisation. Share specific examples of how you've improved operational workflows in the past, and don’t forget to mention your interest in scaling businesses!
Showcase Your Analytical Skills:Since this role requires a strong analytical mindset, make sure to include any relevant data analysis or reporting experience. Mention tools like Excel, Tableau, or Power BI that you’re familiar with, as we love seeing candidates who can translate data into actionable insights.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Block MB
✨Know Your Numbers
As a Business Operations Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics relevant to the financial services sector and be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Tech Savvy
Familiarise yourself with automation tools and systems that are popular in the fintech space. Be prepared to share specific examples of how you've implemented technology solutions to streamline operations or improve efficiency.
✨Collaboration is Key
This role requires cross-functional teamwork, so think of examples where you've successfully partnered with other departments. Highlight your communication skills and how you’ve aligned operations with business priorities in previous positions.
✨Continuous Improvement Mindset
Prepare to discuss how you've identified inefficiencies in processes and what steps you took to enhance them. Show that you're proactive about seeking out opportunities for improvement and can back it up with data-driven results.
