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- Tasks: Oversee hotel operations during night shifts and ensure guest satisfaction.
- Company: Join Bloc, a game-changer in the short-stay hotel industry.
- Benefits: Enjoy flexible shifts and a dynamic work environment.
- Why this job: Be part of a unique hotel experience focused on exceptional service and attention to detail.
- Qualifications: No prior experience required; just bring your passion for hospitality!
- Other info: Perfect for night owls looking to make an impact while working.
The predicted salary is between 28800 - 43200 £ per year.
Job description
Hotel Night Manager
About us
Our vision is to redefine the boundaries and expectations for short-stay hotels. Working at Bloc is more than just working at some hotel. Its being part of a new type of hotel experience where our service and attention to detail ethic is second to none at every step of a guests stay.
About the role ?
Working 8 hour shifts, any 5 days out of 7, as the Night Ma…
Night Manager employer: BLOC Hotels
Contact Detail:
BLOC Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Familiarize yourself with the unique service model of Bloc Hotels. Understanding how we redefine short-stay experiences will help you align your approach during the interview.
✨Tip Number 2
Highlight any previous experience in hospitality, especially in night management or similar roles. Be ready to discuss specific situations where you demonstrated exceptional customer service.
✨Tip Number 3
Prepare to showcase your problem-solving skills. As a Night Manager, you'll face unique challenges; think of examples where you've successfully resolved issues under pressure.
✨Tip Number 4
Research common night shift operations and safety protocols in hotels. Being knowledgeable about these aspects will show your commitment to maintaining a safe and efficient environment for guests.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Night Manager position. Understand the responsibilities and expectations, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in hospitality or management roles, especially during night shifts. Use specific examples to demonstrate your skills in customer service and problem-solving.
Showcase Your Attention to Detail: Since the company values attention to detail, provide examples in your application that showcase how you've excelled in this area in past roles. This could include managing guest requests or ensuring a smooth operation during night hours.
Personalize Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company's vision. Mention why you want to be part of this new type of hotel experience and how you can contribute to it.
How to prepare for a job interview at BLOC Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry. Share specific experiences that highlight your commitment to providing exceptional service, as this aligns with the company's vision of redefining hotel experiences.
✨Demonstrate Attention to Detail
Since attention to detail is crucial in a Night Manager role, prepare examples from your past work where your meticulousness made a difference. This could be anything from managing guest requests to ensuring the smooth operation of hotel services.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills during night shifts. Think about how you would handle various situations, such as guest complaints or emergencies, and be ready to discuss your thought process.
✨Highlight Your Flexibility
Working nights requires flexibility and adaptability. Be prepared to discuss your availability and willingness to work varied shifts, and share any previous experience you have in similar roles that required such flexibility.
