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- Tasks: Lead a team to ensure top-notch cleanliness and guest satisfaction.
- Company: Bloc is a vibrant hotel focused on positivity and guest well-being.
- Benefits: Enjoy a paid day off on your birthday, enhanced holiday allowance, and discounted travel.
- Why this job: Join a supportive culture with opportunities for growth and fun team events.
- Qualifications: Previous experience in a physically demanding role is preferred; attention to detail is key.
- Other info: Internal progression opportunities and a fully stocked canteen await you!
The predicted salary is between 24000 - 36000 £ per year.
Working at Bloc is more than just “working at some hotel.” We’re proactive, purposeful people, staying positive to help everyone sleep well, and stay well, right here in our home – Bloc.
What’s in it for you:
- Guaranteed paid day off on your birthday
- Enhanced holiday allowance starting from 31 days including bank holidays, increasing to 33 days and 35 days based on length of service
- Complimentary hotel accommodation allocation
- Generous Friends & Family rates group wide
- Fully stocked canteen
- Healthy Minds Employee Assistance Programme (EAP), access to a range of confidential around-the-clock support
- Internal progression opportunities
- Subsidised parking
- Discounted bus or train travel to/from your home station
- Refer a friend incentive
- 4 Team social events per year, at least!
As a Housekeeping Supervisor, you will:
- Oversee your team to achieve the required standards of cleanliness, presentation, and care in all guest rooms and public areas
- Train Room Attendants and House Porters in cleaning and maintenance tasks
- Report any maintenance and IT issues correctly
- Work to improve productivity and efficiency of your team’s room cleaning
- Ensure guest rooms are stocked and maintained to the required standard
- Ensure the correct level of security for all guest belongings is achieved
- Complete regular and accurate linen, equipment, and toiletry stock checks
- Develop a positive relationship with all guests, colleagues, and visitors
- Check rooms and public areas
About you:
- Dedicated to detail
- Inclusive and welcoming
- Driven, taking pride and passion in your work
- Able to adopt a positive attitude
- Capable of working under pressure and meeting deadlines
- Previous experience in a similarly physically demanding role is desirable
Housekeeping Supervisor employer: Bloc Hotel Operations Ltd - Gatwick
Contact Detail:
Bloc Hotel Operations Ltd - Gatwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with Bloc's values and culture. Understanding their proactive and positive approach will help you align your responses during interviews, showcasing how you embody these traits.
✨Tip Number 2
Highlight your experience in training and supervising teams. Be ready to discuss specific examples of how you've improved productivity and maintained high standards in previous roles.
✨Tip Number 3
Prepare to demonstrate your attention to detail. You might be asked to provide examples of how you've ensured cleanliness and presentation in past positions, so think of relevant stories to share.
✨Tip Number 4
Showcase your ability to work under pressure. Be prepared to discuss situations where you've successfully met deadlines or handled challenging circumstances while maintaining a positive attitude.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Housekeeping Supervisor. Tailor your application to highlight relevant experience and skills that match what Bloc is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housekeeping or supervisory roles. Mention specific achievements or improvements you made in past positions that demonstrate your ability to lead a team effectively.
Showcase Your Skills: Focus on skills that are crucial for the role, such as attention to detail, ability to work under pressure, and strong communication skills. Provide examples of how you've successfully used these skills in your previous jobs.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the company. Mention why you want to work at Bloc specifically and how your values align with theirs, especially regarding creating a positive environment for guests and staff.
How to prepare for a job interview at Bloc Hotel Operations Ltd - Gatwick
✨Show Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Be prepared to discuss specific examples from your previous roles where you ensured cleanliness and presentation standards were met. Highlight any processes you implemented to improve efficiency.
✨Demonstrate Leadership Skills
You'll be overseeing a team, so it's important to showcase your leadership abilities. Share experiences where you trained or motivated team members, and how you handled challenges within the team. This will show that you're capable of fostering a positive work environment.
✨Emphasise Your Problem-Solving Skills
In this role, you'll need to report maintenance issues and ensure guest satisfaction. Prepare to discuss how you've effectively resolved problems in the past, whether related to guest complaints or team productivity. This will demonstrate your proactive approach.
✨Express Your Passion for Hospitality
Bloc values a positive attitude and passion for helping others. Be sure to convey your enthusiasm for the hospitality industry during the interview. Share what motivates you to create a welcoming environment for guests and how you embody these values in your work.
