At a Glance
- Tasks: Create a warm atmosphere for guests and manage check-in/check-out efficiently.
- Company: Bloc Hotel Gatwick, a modern hotel near the airport.
- Benefits: Competitive salary, 28 days holiday, discounts, and employee recognition.
- Other info: Exciting career progression opportunities within a rapidly growing company.
- Why this job: Join a dynamic team and make guests feel welcome every day.
- Qualifications: Strong communication skills and a positive, proactive attitude.
The predicted salary is between 16536 - 16536 £ per year.
PART-TIME ROLE - 24hrs per week over 3, 8 hour shifts.
Shift patterns include: 07:00 - 15:30 and 15:00 - 23:30
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
- Uniform provided
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us...
Bloc Hotel Gatwick is ideally situated for both terminals, just a few short steps from the South Terminal departure lounge.
We offer guests a new way to short stay through the ingenuity of our design and views of the world’s most efficient single runway airport.
A bit about what you will do...
Receptionists in our team play a crucial role in creating a warm and inviting atmosphere for our guests. Ensuring every guest receives excellent service throughout their stay.
- Greet our guests with a warm welcome and an infectious smile.
- Manage check-in and check-out procedures efficiently,
- Provide guests with information about hotel facilities, services, and local area.
- Handle guest inquiries and resolve any issues promptly and professionally.
- Work closely with other departments to ensure seamless guest experiences.
- Answering calls, allocating rooms, and preparing guests’ bills.
More about you...
- Providing a high-quality service comes naturally to you.
- Strong organisational skills and attention to detail.
- Very good at multi-tasking and remaining calm under pressure.
- Excellent communication skills with a high standard of written and spoken English.
- A smart and professional appearance.
- You value being part of a team and supporting your colleagues.
- Most of all, you have an approachable, positive, and proactive manner.
- Experience in a similar role within the hotel industry is a significant advantage.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities.
Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
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Receptionist - Part Time (24Hrs Per Week) in South Harting employer: Bloc Gatwick
At Bloc Hotel Gatwick, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and employee well-being. With competitive benefits such as generous holiday allowances, discounts for employees and their families, and opportunities for career advancement within the Arora group, we ensure our staff feel valued and motivated. Located just steps from Gatwick Airport, our team plays a vital role in creating memorable experiences for our guests, making this a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Part Time (24Hrs Per Week) in South Harting
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Bloc Gatwick and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist - Part Time (24Hrs Per Week) in South Harting
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Bloc Gatwick that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Bloc Gatwick.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Bloc Gatwick get a sense of who you are beyond your experience!
How to prepare for a job interview at Bloc Gatwick
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Bloc Gatwick and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
