Bloc Gatwick is seeking a Duty Manager to supervise the hotel team and ensure exceptional guest service, while leading the front desk operations on a day-to-day basis. You will deliver high standards of service, handle guest requests and complaints, and work closely with other departments to ensure smooth operations.
The role emphasizes strong communication, organization, and team leadership. A customer-focused mindset and a professional appearance are essential, with experience in a hotel
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Duty Manager - Guest Experience & Front Desk Lead in South Harting employer: Bloc Gatwick
Bloc Hotel Gatwick is an exceptional employer, offering a vibrant work culture where every Night Receptionist plays a vital role in creating memorable experiences for our guests. With competitive benefits including generous holiday allowances, employee discounts, and recognition programmes, we prioritise your growth and well-being while you enjoy the unique advantage of working just steps away from the airport terminals. Join us to be part of a rapidly growing team that values collaboration, professionalism, and personal development.
