Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create a warm atmosphere for guests and manage check-in/check-out efficiently.
- Company: Bloc Hotel Gatwick, close to the airport with a unique design.
- Benefits: Competitive salary, 28 days holiday, discounts, and employee recognition.
- Why this job: Join a dynamic team and make every guest's stay memorable.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Exciting career progression opportunities in a rapidly growing company.
The predicted salary is between 21632 - 32448 £ per year.
Salary – £27,040 plus service charge
Holiday – 28 days holiday, enhanced after 5 years of service.
Uniform offered and dry cleaned. Complimentary on-site parking is available whilst on duty. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.
About us...
Bloc Hotel Gatwick is ideally situated for both terminals, just a few short steps from the South Terminal departure lounge. We offer our guests a new way to short stay through the ingenuity of our design and views of the world's most efficient single-runway airport. No other hotel will get you closer to your flight.
A bit about what you will do...
- Night Receptionists in our team play a crucial role in creating a warm and inviting atmosphere for our guests, ensuring every guest receives excellent service throughout their stay.
- Greet our guests with a warm welcome and an infectious smile.
- Manage check-in and check-out procedures efficiently.
- Provide guests with information about hotel facilities, services, and local area.
- Handle guest inquiries and resolve any issues promptly and professionally.
- Work closely with other departments to ensure seamless guest experiences.
- Answering calls, allocating rooms, and preparing guests’ bills.
More about you...
- Providing a high-quality service comes naturally to you.
- Strong organizational skills and attention to detail.
- Very good at multi-tasking and remaining calm under pressure.
- Excellent communication skills with a high standard of written and spoken English.
- A smart and professional appearance.
- You value being part of a team and supporting your colleagues.
- Most of all, you have an approachable, positive, and proactive manner.
- Experience in a similar role within a 4-star hotel is a significant advantage.
- Opera PMS experience is a plus.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Night Receptionist employer: Bloc Gatwick
Contact Detail:
Bloc Gatwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Bloc Hotel Gatwick's services and local attractions. This way, when you chat with guests, you can provide them with insider tips and make their stay even more enjoyable.
✨Tip Number 2
Practice your warm welcome! A friendly smile and a positive attitude go a long way in hospitality. Try rehearsing how you'd greet guests and handle check-ins to ensure you come across as approachable and professional.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at industry events. They can give you the lowdown on what it’s really like to work at Bloc Hotel Gatwick and might even put in a good word for you!
✨Tip Number 4
Don’t forget to showcase your multi-tasking skills! During interviews, share examples of how you've juggled multiple tasks in high-pressure situations. This will show that you’re ready to handle the fast-paced environment of a night receptionist.
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, we’re looking for someone who can create a welcoming atmosphere for our guests.
Tailor Your Application: Make sure to tailor your application specifically for the Night Receptionist role. Highlight your relevant experience and skills that match what we’re looking for, like your organisational skills and ability to handle guest inquiries. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points or short paragraphs to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Bloc Hotel Gatwick and what we stand for before you hit send!
How to prepare for a job interview at Bloc Gatwick
✨Know the Hotel Inside Out
Before your interview, make sure you research Bloc Hotel Gatwick thoroughly. Familiarise yourself with their services, facilities, and unique selling points. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Receptionist, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for guests. Highlight your ability to handle inquiries and resolve issues promptly, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
Being organised is crucial in a night reception role. Think of specific instances where you've successfully managed multiple tasks under pressure. Share these stories during your interview to illustrate your ability to stay calm and efficient, even when things get busy.
✨Dress to Impress
First impressions matter! Make sure you arrive at the interview looking smart and professional. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
