At a Glance
- Tasks: Welcome guests with a smile and manage check-in/check-out smoothly.
- Company: Join Bloc Hotel Gatwick, a modern hotel near the airport.
- Benefits: Enjoy discounts, holiday perks, and employee recognition programmes.
- Other info: Great opportunities for career growth within the Arora group.
- Why this job: Be part of a dynamic team and enhance guest experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 16536 - 16536 £ per year.
Position Details
Part‑time role: 24 hours per week across three, 8‑hour shifts.
Shift patterns include: 07:00 – 15:30 and 15:00 – 23:30.
Holiday: 28 days; enhanced after 5 years of service.
Benefits
- Uniform provided
- Discounted employee and family rates at Arora Hotels
- Food and beverage discounts
- Christmas gifts and employee parties
- Friend referral scheme
- Cycle 2 work scheme
- UK attraction discounts at Merlin Entertainments
- Taste card
- Life assurance scheme
- Wage stream
- Employee assistance programme
- Arora star employee recognition
- Long service recognition award
About us
Bloc Hotel Gatwick is ideally situated for both terminals, just a few short steps from the South Terminal departure lounge.
We offer guests a new way to short stay through the ingenuity of our design and views of the world’s most efficient single runway airport.
What you will do
- Greet guests with a warm welcome and an infectious smile.
- Manage check‑in and check‑out procedures efficiently.
- Provide guests with information about hotel facilities, services, and local area.
- Handle guest inquiries and resolve any issues promptly and professionally.
- Work closely with other departments to ensure seamless guest experiences.
- Answer calls, allocate rooms, and prepare guests’ bills.
- More about you
- Providing a high‑quality service comes naturally to you.
- Strong organisational skills and attention to detail.
- Excellent at multitasking and remaining calm under pressure.
- Excellent communication skills with a high standard of written and spoken English.
- A smart and professional appearance.
- You value being part of a team and supporting your colleagues.
- You have an approachable, positive, and proactive manner.
- Experience in a similar role within the hotel industry is a significant advantage.
- Grow with us
We are growing rapidly; being part of the Arora group offers exciting opportunities for career progression and development across our properties and brands.
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Hotel Receptionist in Crawley employer: Bloc Gatwick
Bloc Hotel Gatwick is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With competitive benefits such as 28 days of holiday, discounted rates for friends and family, and a strong focus on recognition and career progression, employees are encouraged to thrive in their roles while enjoying the unique advantage of being located just steps from the airport terminals. Join us to be part of a dynamic team where your contributions are valued and rewarded.
