Bloc Gatwick is seeking a Duty Manager to supervise the hotel team and ensure exceptional guest service. You will lead the front desk on a day-to-day basis and manage check-in/check-out, guest requests, and payment processing using the PMS system.
This role requires strong English communication, excellent organisation, and a calm, proactive manner under pressure. Experience in a hotel environment is advantageous, and uniform is provided by the employer.
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Hotel Duty Manager - Front Desk & Guest Experience in Crawley employer: Bloc Gatwick
Bloc Hotel Gatwick is an exceptional employer, offering a vibrant work culture where every Night Receptionist plays a vital role in creating memorable experiences for our guests. With competitive benefits including generous holiday allowances, employee discounts, and recognition programmes, we prioritise your growth and well-being while you enjoy the unique advantage of working just steps away from the airport terminals. Join us to be part of a rapidly growing team that values collaboration, professionalism, and personal development.
