At a Glance
- Tasks: Greet guests, manage check-ins/outs, and provide local area info.
- Company: Bloc Gatwick, a vibrant hotel focused on guest satisfaction.
- Benefits: Part-time hours, uniform provided, and a friendly work environment.
- Other info: Flexible shifts with opportunities to grow in the hospitality industry.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Strong English communication skills and a professional appearance.
The predicted salary is between 12 - 15 £ per hour.
Bloc Gatwick is hiring for a part‑time guest services host. You will greet guests, handle check‑in/check‑out, and provide information on hotel facilities and local area. You will resolve guest inquiries and work with other departments to ensure seamless experiences.
A professional appearance and strong English communication are essential. The role offers a part‑time schedule (24 hours across three 8‑hour shifts) with shifts 07:00–15:30 and 15:00–23:30, and prided benefits including uniform,
#J-18808-LjbffrGuest Experience Concierge (Part-Time Front Desk) in Crawley employer: Bloc Gatwick
At Bloc Hotel Gatwick, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and employee well-being. With competitive benefits such as generous holiday allowances, discounts for employees and their families, and opportunities for career advancement within the Arora group, we ensure our staff feel valued and motivated. Located just steps from Gatwick Airport, our team plays a vital role in creating memorable experiences for our guests, making this a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Concierge (Part-Time Front Desk) in Crawley
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Bloc Gatwick and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Bloc Gatwick that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Bloc Gatwick.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Bloc Gatwick get a sense of who you are beyond your experience!
How to prepare for a job interview at Bloc Gatwick
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Bloc Gatwick and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
