Guest Experience Coordinator
Guest Experience Coordinator

Guest Experience Coordinator

London Full-Time No home office possible
Go Premium
B

At a Glance

  • Tasks: Be the friendly face of Blo, managing guest experiences and bookings.
  • Company: Join Blo Blow Dry Bar, a leading beauty franchise with over 100 locations.
  • Benefits: Enjoy hourly pay, tips, product discounts, and complimentary beauty services.
  • Why this job: Make people feel beautiful while working in a fun, inclusive environment.
  • Qualifications: Must be flexible, love beauty, and have strong tech skills.
  • Other info: Ongoing training and career advancement opportunities available.

We are searching for an amazing Guest Experience Coordinator (aka Salon Receptionist) who is also a certified Makeup Artist and passionate about making people look and feel beautiful! Cosmetology students a PLUS!

Join the original blow dry bar franchise – and build a fulfilling career you’ll be proud of! Blo Blow Dry Bar has over 100 locations and is growing quickly. We believe in investing in our team members and giving them the lifestyle they deserve.

Our Mission: to uplift and enhance those in our community through the power of flawless blow outs and beauty. Our bars offer an inclusive space where people of all ages, ethnicities and sexual identities feel welcomed, represented, and gorgeous .

Compensation/Rewards:

  • Hourly wage + tips (makeup services) + commission on retail, product, blowout package and membership sales
  • Performance-based rewards and incentives
  • ALFAC Insurance
  • Perks: complimentary beauty services (blow outs, make up), product discounts, career advancement, travel ‘on-location’, travel to experience other Blo locations, work with our fabulous and caring team

Why you’ll love us:

  • Blo is the industry leader and recognized brand with an international presence in the hair and beauty industry.
  • Amazing product partnerships including: UNITE hair care, Color WOW, Glam Seamless Hair Extensions, and Bare Minerals, who support and love our salon staff as much as we do.
  • We are dedicated to our Blo family and offer our staff ongoing training, educational programs, product knowledge, skill development and career advancement opportunities.

Why We Will Love You:

  • Work weekends and are flexible with scheduling
  • Love making people feel beautiful, special and valued
  • Collaborate well with and support our team of stylists and makeup artists in a fun, professional work environment
  • Understand the importance of maintaining a squeaky-clean work environment in a salon
  • Responsible for creating and maintaining a superior Guest experience
  • Comfortable working with scheduling/booking software
  • Oversee the management of appointment calendar, optimizing schedule and maximizing bookings
  • Enjoy discussing and selling hair packages/memberships and beauty products

You Must Have:

  • The ability to work weekends and be flexible with your schedule (must be able to work peak hours as determined by the bar, typically Thursday through Saturday)
  • A passion for the beauty and cosmetology industry and making people look and feel beautiful
  • Strong technical skills and experience using a Mac computer

Job Responsibilities:

  • As the first and last impression for the Guest, you are a Blo brand ambassador
  • You are professional, friendly, tactful, and know how to diffuse a tense situation and turn a good experience into a great one. In fact you thrive on this!
  • Participation in maintaining a professional, clean, fun and respectful work environment
  • Participate in routine up-training and skill advancement

Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. All employment and hiring decisions are made by the Franchisee. All inquiries about employment at an independently owned and operated Blo Blow Dry Bar location should be made directly to the Franchisee. Blo Blow Dry Bar Inc. is not the employer and does not directly or indirectly control hiring or employment practices.

Compensation: $14.00 per hour

Gorgeous,and going places

If you are passionate about beauty, love delivering excellent customer service, and are a team player, join the Blo family* and have a career you can be proud of!

*Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. You are completing this application to be considered for employment by the Franchisee. All employment and hiring decisions are made by the Franchisee. Blo Blow Dry Bar Inc. is not the employer. All inquiries about employment at an independently owned and operated Blo location should be made directly to the Franchisee.

Apply with Indeed

First Name *

Last Name *

Email *

Phone *

Yes, Text Me!

I want to get text messages for this job from Blo Greewich, Franklin Lakes and Jersey City.

Communication skills are important. How comfortable are you with interacting with Customers? *

Start earning right away

(hourly wage + tips & bonuses)

Learn new skills & receive ongoing education

(styling, makeup, professional skills)

Partner with industry leaders such as UNITE and Color Wow

Work for individual franchise owners who are committed to their teams

Opportunities to grow your career, both locally and nationally

Employee discounts + All product & tools provided

I truly love working for Blo! The owner for the location in Franklin Lakes is truly a genuine, sweet person. Our manager is amazing and treats the staff fairly. They work around your schedule and always make you feel appreciated. There\’s always room to grow within the independent location and even corporate. Would definitely recommend to anyone.

#J-18808-Ljbffr

Guest Experience Coordinator employer: Blo Blow Dry Bar

At Blo Blow Dry Bar, we pride ourselves on being an exceptional employer that values our team members and their growth. With a vibrant work culture that celebrates inclusivity and creativity, we offer competitive compensation, ongoing training, and unique perks like complimentary beauty services and travel opportunities. Join us in a fulfilling career where you can make a difference in the lives of our guests while working alongside a supportive and passionate team in a fun environment.
B

Contact Detail:

Blo Blow Dry Bar Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Coordinator

✨Tip Number 1

Familiarise yourself with the Blo Blow Dry Bar brand and its mission. Understanding their commitment to uplifting the community through beauty will help you align your passion for cosmetology with their values during any conversations.

✨Tip Number 2

Network with current employees or alumni from your cosmetology school who may have insights into the company culture and expectations. This can give you an edge in understanding what it takes to thrive as a Guest Experience Coordinator.

✨Tip Number 3

Prepare to showcase your customer service skills in real-time. Consider role-playing scenarios where you might need to diffuse a tense situation or enhance a guest's experience, as this is crucial for the role.

✨Tip Number 4

Be ready to discuss your flexibility with scheduling, especially your availability on weekends. Highlighting your willingness to work during peak hours will demonstrate your commitment to the team and the business.

We think you need these skills to ace Guest Experience Coordinator

Customer Service Skills
Communication Skills
Team Collaboration
Scheduling and Booking Software Proficiency
Technical Skills with Mac Computers
Conflict Resolution
Attention to Detail
Sales Skills for Beauty Products and Services
Passion for the Beauty Industry
Time Management
Professionalism
Ability to Maintain a Clean Work Environment
Flexibility in Scheduling
Cosmetology Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills as a makeup artist. Emphasise your passion for the beauty industry and any certifications you hold.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role of Guest Experience Coordinator. Mention specific experiences where you've made customers feel valued and beautiful, aligning with Blo's mission.

Showcase Your Personality: In your application, let your personality shine through. Blo values a friendly and professional demeanour, so share anecdotes that demonstrate your ability to create a welcoming environment.

Highlight Flexibility and Teamwork: Clearly state your availability, especially your willingness to work weekends. Discuss your experience working in teams and how you support colleagues, as this is crucial for the role.

How to prepare for a job interview at Blo Blow Dry Bar

✨Show Your Passion for Beauty

Make sure to express your enthusiasm for the beauty and cosmetology industry during the interview. Share personal experiences or stories that highlight your love for making people feel beautiful, as this aligns perfectly with the role of a Guest Experience Coordinator.

✨Demonstrate Excellent Communication Skills

Since you'll be the first and last impression for guests, it's crucial to showcase your communication skills. Practice how you would handle various customer scenarios, especially how to diffuse tense situations and turn them into positive experiences.

✨Familiarise Yourself with Scheduling Software

As the role involves managing appointment calendars and optimising bookings, it’s beneficial to have a basic understanding of scheduling or booking software. If you have experience with any specific tools, mention them during the interview.

✨Highlight Team Collaboration

The job requires working closely with stylists and makeup artists, so be prepared to discuss your teamwork experiences. Share examples of how you've successfully collaborated in previous roles to create a fun and professional work environment.

Guest Experience Coordinator
Blo Blow Dry Bar
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

B
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>