At a Glance
- Tasks: Coordinate inpatient waiting lists and theatre schedules while managing communications.
- Company: Join Bedfordshire Hospitals NHS Foundation Trust, a leading healthcare provider.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
- Other info: Flexible working hours and opportunities for career growth await you!
- Why this job: Make a difference in patient care while developing your skills in a dynamic team.
- Qualifications: GCSEs in English and Maths; strong communication and IT skills required.
The predicted salary is between 39634 - 48442 £ per year.
The post holder is responsible for the day-to-day coordination of inpatient waiting lists and theatre lists using multiple system applications, managing emails and phone calls in a timely manner. This requires the post holder to be the main point of contact for patients and staff at all levels. The post holder will be required to work independently as well as within the Waiting List team. Effective communication, organisation skills and good keyboard skills are essential for this post.
Main duties of the job include:
- Using the ICE system daily to review ETCI requests to create accurate waiting list entries on the Trust PAS system.
- Maintaining accurate and regularly validated computerised waiting lists.
- Compiling and maintaining accurate and appropriate theatre lists in a timely manner.
- Ensuring that patients on the elective waiting list are offered admission dates considering clinical priority and length of wait.
- Providing non-clinical advice and information regarding appointments, admissions and theatre arrangements to patients and relatives.
- Managing telephone calls and voicemail messages in a timely manner.
- Mentoring new staff and supporting department procedures.
Person Specification:
- Qualifications: Educated to GCSE Level including English and Maths or equivalent.
- Experience: Working as part of a team and on own initiative.
- Communication: Excellent communication skills and ability to communicate professionally at all times.
- Knowledge: Understanding of Waiting List Management and confidentiality awareness.
- Skills: Excellent organisational skills, ability to multi-task and prioritise, and good IT skills including Microsoft Office.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service.
Waiting List Co-ordinator in Luton employer: Blmk Icb
Bedfordshire Hospitals NHS Foundation Trust is an exceptional employer, offering a supportive and inclusive work culture that prioritises the health and wellbeing of its staff. As part of one of the largest NHS Trusts in the region, you will benefit from extensive training and development opportunities, ensuring your professional growth while contributing to the delivery of high-quality patient care. Join a dedicated team where your expertise as an Estates Officer (Electrical) will be valued and where you can make a meaningful impact on the community.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting List Co-ordinator in Luton
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Blmk Icb.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Blmk Icb.
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We think you need these skills to ace Waiting List Co-ordinator in Luton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Blmk Icb.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Blmk Icb.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Blmk Icb. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Blmk Icb. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Blmk Icb
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Blmk Icb’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
