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- Tasks: Manage appointments and assist patients to enhance their experience.
- Company: Established GP practice in Bethnal Green with a patient-focused approach.
- Benefits: Opportunity to contribute to primary care and work in a supportive team.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Excellent communication, strong organisational skills, and knowledge of EMISWEB.
The predicted salary is between 24000 - 36000 £ per year.
A well-established GP practice in Bethnal Green is seeking a GP Surgery Receptionist/Care Navigator to enhance patient experience through effective communication and care navigation. The candidate will manage appointments, assist patients, and support clinical staff in a collaborative environment.
Ideal applicants should have:
- Excellent communication skills
- Strong organisational abilities
- Knowledge of EMISWEB
This role offers an opportunity to contribute to primary care services and work within a dedicated team to ensure quality patient care.
Care Navigator & Receptionist — Patient-Focused Front Desk employer: Blithehale Medical Centre
Contact Detail:
Blithehale Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator & Receptionist — Patient-Focused Front Desk
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the GP practice in Bethnal Green. They can give you insider info on what it’s really like working there and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and communication. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed appointments or improved patient experiences in previous roles. This will demonstrate your fit for the Care Navigator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Care Navigator & Receptionist — Patient-Focused Front Desk
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about enhancing patient experience, make sure to highlight your communication skills in your application. We want to see how you can connect with patients and support the team effectively.
Organisational Skills Matter: Being organised is key in a busy GP practice. Share examples of how you've managed appointments or handled multiple tasks at once. We love seeing candidates who can keep things running smoothly!
Familiarity with EMISWEB: If you’ve got experience with EMISWEB, don’t forget to mention it! It’s a big plus for us, and it shows you’re ready to hit the ground running in our tech-driven environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Blithehale Medical Centre
✨Know Your Stuff
Familiarise yourself with EMISWEB and any other relevant software. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with patients or team members in the past. This role is all about enhancing patient experience, so demonstrating your ability to connect with people is key.
✨Organisational Skills Matter
Think of specific instances where your organisational skills made a difference. Whether it was managing appointments or coordinating with clinical staff, having concrete examples will highlight your suitability for the role.
✨Team Player Attitude
Be ready to discuss how you work within a team. This position requires collaboration, so sharing experiences where you supported colleagues or contributed to a team goal will resonate well with the interviewers.