At a Glance
- Tasks: Manage advertising campaigns, optimise performance, and provide insightful reports to clients.
- Company: Join a dynamic team at a leading tech company in London.
- Benefits: Competitive salary, career development, and a vibrant work culture.
- Other info: Opportunity to lead and develop junior talent while promoting inclusion.
- Why this job: Be the go-to expert for clients and drive impactful advertising solutions.
- Qualifications: 3-6 years in the industry with strong client management skills.
The predicted salary is between 50000 - 65000 € per year.
We’re looking for a Senior Technical Account Manager to join the Client Services team, working directly with agencies, partners and clients from our London headquarters. The role will involve the management of multiple advertising campaigns from set up to completion, optimising where possible and troubleshooting issues where appropriate. There is an additional element of account management within the role, requiring the provision of reports that leverage campaign insights while also educating and assisting clients to meet their advertiser expectations. The ideal candidate will have a ‘can-do’ attitude, a proactive approach and the ability to use their initiative. They will also need to be comfortable with both the servicing and socialising aspects of client relationship management. This role reports into the Client Services Lead and sits within the senior leadership team of UK Client Services, directly supporting the smooth-running of our UK & International business units.
Key responsibilities
- Be a Client Solutions Expert
- In partnership with clients, identify, create, and implement solutions to hit their key objectives
- Consult and educate our clients on product solutions and best practices
- Analyse data and insights to guide strategy and implementation of our solutions
- Account Management
- Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)
- Provide weekly reporting for clients; illustrating the outcomes of their investment
- Present upweight opportunities to clients where appropriate, driving incremental revenue for the business
- Bring together and coordinate teams internally across various parts of the business, in aim of achieving client deliverables and KPIs
- Ensure we meet our client SLAs via top tier account management skills and expertise
- Project manage the end‑to‑end ‘Client Experience’
- Update internal pipeline systems to reflect accurate monthly budget splits for bookings
- Build and present Post‑Campaign Analytics (PCA) presentations to agencies and/or clients
- Guide Media Outcomes & Ad‑Ops Strategy
- Support and consult on internal ad‑operations strategies (e.g. support troubleshooting issues, set up consultation, etc.)
- Convey the appropriate setups to Ad‑Ops via internal systems such as JIRA
- Act as a conduit between client and Ad‑Ops throughout the campaign delivery process
- Be experts in demonstrating the use and knowledge of the Blis product suite
- Project Management and Internal Operations
- Project manage complex work streams
- Oversee internal and India account operations (e.g. troubleshooting issues, account set up, etc.)
- Update internal pipeline systems to reflect accurate monthly budget splits for bookings
- People Management and Leadership
- Role will be subject to line management responsibility
- Lead, train and develop junior talent within the team
- Act as an ambassador for best practice, always leading by example
- Advising upper management of team needs
- Support in the interview and hiring processes
- Setting KPIs and Objectives that align to personal and business goals
- Commitment to Blis' Inclusion initiatives & 5 step sustainability plan
Skills and requirements
- 3-6 years of industry experience, preferably within programmatic and/or mobile
- Strong experience in using various advertising technology solutions (e.g. MOAT, IAS, DCM, Ad Servers, DSPs)
- Previous experience of people management is highly desirable
- Ability to be a client‑facing lead, who drives the direction, communications and outcomes across the teams
- Excellent communication skills; written and verbal
- Possesses a strong understanding of client and programmatic success metrics
- Works well both within a team and individually
- Has excellent organisational and time management skills to juggle multiple tasks
- Strong Excel and PowerPoint skills
- Ability to problem solve and analyse data sets from various platforms
- Technically savvy with commercial acumen
Senior Technical Account Manager employer: Blis
At our London headquarters, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Senior Technical Account Manager, you will benefit from extensive professional development opportunities, a collaborative environment, and the chance to work with leading agencies and clients in the advertising sector. Our commitment to employee growth, coupled with a focus on innovation and sustainability, makes us a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technical Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially those related to advertising technology. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Senior Technical Account Manager role. Highlight your problem-solving skills and ability to manage client relationships effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Technical Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Technical Account Manager role. Highlight your experience with client management, advertising technology, and any relevant project management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your 'can-do' attitude and proactive approach. Tell us why you're excited about the role and how your skills align with our needs at StudySmarter.
Showcase Your Achievements:When detailing your past experiences, focus on specific achievements that demonstrate your ability to manage campaigns and drive results. Use data and insights to back up your claims – we love numbers!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Blis
✨Know Your Stuff
Make sure you’re well-versed in the advertising technology solutions mentioned in the job description, like MOAT, IAS, and DSPs. Brush up on your knowledge of programmatic advertising and be ready to discuss how you've used these tools in past roles.
✨Showcase Your Client Management Skills
Prepare examples that highlight your experience in managing client relationships. Think about times when you’ve successfully educated clients or resolved issues. This will demonstrate your ability to be a client-facing lead and drive outcomes.
✨Data is Your Best Friend
Since the role involves analysing data and providing insights, come prepared with examples of how you’ve used data to guide strategy in previous campaigns. Be ready to discuss specific metrics and how they impacted your decisions.
✨Be Proactive and Solution-Oriented
The ideal candidate has a ‘can-do’ attitude, so think of instances where you took the initiative to solve problems or improve processes. Highlight your proactive approach during the interview to show you’re the right fit for the team.
