At a Glance
- Tasks: Manage advertising campaigns and provide expert solutions to clients.
- Company: Dynamic tech company based in London with a focus on innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a commitment to inclusion and sustainability.
- Why this job: Join a vibrant team and make a real impact in the advertising industry.
- Qualifications: 3+ years in programmatic advertising and strong client management skills.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for an Associate Senior Technical Account Manager, working directly with agencies, partners and clients from our London headquarters. The role will involve the project management of multiple advertising campaigns from set up to completion, consulting on and troubleshooting issues where appropriate. There is an additional element of account management within the role, requiring the provision of reports that leverage campaign insights while also educating and assisting clients to meet their advertiser expectations.
The ideal candidate will have a 'can-do' attitude, a proactive approach and the ability to use their initiative. They will also need to be comfortable with both the servicing and socialising aspects of client relationship management.
Key responsibilities- Be a Client Solutions Expert: Be an expert in the Blis product suite & the platform; In partnership with clients, identify, create, and implement solutions that hit their key objectives; Consult, demonstrate and educate Blis' clients on product solutions and best practices; Analyse data and insights to guide strategy and implementation of Blis solutions.
- Account Management: Support and service both managed and self-service clientele; Manage the end-to-end 'Client Experience' post-sale; Build and manage relationships with allocated clients and agency partners (media, creative, marketing partners, etc.); Provide weekly reporting for clients; illustrating the outcomes of their investment; Present upweight opportunities to clients where appropriate, driving incremental revenue for the business; Partner with sales to outline opportunities for growth of existing clients; Ensure we meet our client SLAs via top tier account management skills and expertise; Build and present Post-Campaign Analytics (PCA) presentations to agencies and/or clients.
- Guide Media Outcomes & Ad-Ops Strategy: Support and consult on internal ad-operations strategies (e.g. support troubleshooting issues, set up consultation, etc.); Convey campaign setups to Ad-Ops via internal workflow management systems (e.g. JIRA); Act as a conduit between client and Ad-Ops throughout the campaign delivery process.
- Project Management and Internal Operations: Bring together and coordinate teams internally across various parts of the business, in aim of achieving client deliverables and KPIs; Facilitate the involvement of client 3rd party partners across campaigns; Ensure internal pipeline systems are up-to-date; Commitment to Blis' Inclusion initiatives & 5 step sustainability plan.
- Approximately 3+ years of industry experience, preferably within programmatic and having serviced multiple advertising channels e.g. display, DOOH, CTV etc.
- Experience servicing clients via managed service and/or self service (SAAS) buying models.
- Strong exposure to various advertising technology solutions (e.g. MOAT, IAS, DCM, Ad Servers, DSPs).
- Ability to be a client-facing lead, who drives the direction, communications and outcomes across given campaigns.
- Excellent communication skills; written and verbal.
- Possesses a strong understanding of client and programmatic success metrics/KPIs.
- Works well both within a team and individually.
- Has excellent organizational and time management skills to juggle multiple tasks.
- Strong Excel and PowerPoint skills.
- Ability to problem solve and analyse data sets from various platforms.
- Technically savvy with commercial acumen.
- Previous experience of people management is a bonus.
Associate Senior Technical Account Manager (12 month maternity cover) in London employer: Blis
At Blis, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. Our culture fosters professional growth through continuous learning opportunities and a commitment to inclusion, ensuring that every team member feels valued and empowered. Join us to be part of a forward-thinking company that not only prioritises client success but also invests in the development of its employees, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Senior Technical Account Manager (12 month maternity cover) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its products inside out. We want you to be able to discuss how your skills align with their needs, especially in areas like project management and client solutions. Show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. We suggest focusing on your experience with account management and advertising technology solutions to really impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Associate Senior Technical Account Manager role!
We think you need these skills to ace Associate Senior Technical Account Manager (12 month maternity cover) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Associate Senior Technical Account Manager role. Highlight your experience with project management and client relationship management, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your 'can-do' attitude and proactive approach. Tell us about specific experiences where you've successfully managed campaigns or solved client issues. This is your moment to connect with us on a personal level.
Showcase Your Technical Skills:Since this role involves working with various advertising technology solutions, make sure to highlight your technical skills in your application. Mention any relevant tools or platforms you've used, like DSPs or ad servers, so we can see your expertise right away!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your application!
How to prepare for a job interview at Blis
✨Know Your Stuff
Make sure you’re well-versed in the Blis product suite and the advertising technologies mentioned in the job description. Brush up on your knowledge of programmatic advertising, display, DOOH, and CTV. Being able to speak confidently about these topics will show that you’re ready to be a Client Solutions Expert.
✨Showcase Your Project Management Skills
Prepare examples of how you've successfully managed multiple projects or campaigns in the past. Highlight your organisational skills and ability to juggle tasks. Be ready to discuss how you coordinate with different teams to achieve client deliverables and KPIs.
✨Demonstrate Your Client Relationship Skills
Think of specific instances where you’ve built strong relationships with clients or partners. Be prepared to talk about how you’ve educated clients on best practices and provided insights that helped them meet their objectives. This will show you have the proactive approach they’re looking for.
✨Be Ready to Analyse and Present Data
Since the role involves providing reports and presenting Post-Campaign Analytics, practice explaining data insights clearly and concisely. Use examples from your previous experience to illustrate how you’ve used data to guide strategy and improve campaign outcomes.
