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- Tasks: Manage advertising campaigns, troubleshoot issues, and provide insightful reports to clients.
- Company: Join a dynamic team at a leading tech company in London.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a commitment to inclusion and sustainability.
- Why this job: Be the go-to expert for clients and make a real impact in the advertising world.
- Qualifications: 3+ years in the industry with strong client management and analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an Associate Senior Technical Account Manager, working directly with agencies, partners and clients from our London headquarters. The role will involve the project management of multiple advertising campaigns from set up to completion, consulting on and troubleshooting issues where appropriate. There is an additional element of account management within the role, requiring the provision of reports that leverage campaign insights while also educating and assisting clients to meet their advertiser expectations.
The ideal candidate will have a ‘can-do’ attitude, a proactive approach and the ability to use their initiative. They will also need to be comfortable with both the servicing and socialising aspects of client relationship management.
Key responsibilities- Be a Client Solutions Expert: Be an expert in the Blis product suite & the platform; In partnership with clients, identify, create, and implement solutions that hit their key objectives; Consult, demonstrate and educate Blis’ clients on product solutions and best practices; Analyse data and insights to guide strategy and implementation of Blis solutions.
- Account Management: Support and service both managed and self-service clientele; Manage the end-to-end ‘Client Experience’ post-sale; Build and manage relationships with allocated clients and agency partners (media, creative, marketing partners, etc.); Provide weekly reporting for clients; illustrating the outcomes of their investment; Present upweight opportunities to clients where appropriate, driving incremental revenue for the business; Partner with sales to outline opportunities for growth of existing clients; Ensure we meet our client SLAs via top tier account management skills and expertise; Build and present Post-Campaign Analytics (PCA) presentations to agencies and/or clients.
- Guide Media Outcomes & Ad-Ops Strategy: Support and consult on internal ad-operations strategies (e.g. support troubleshooting issues, set up consultation, etc.); Convey campaign setups to Ad-Ops via internal workflow management systems (e.g. JIRA); Act as a conduit between client and Ad-Ops throughout the campaign delivery process.
- Project Management and Internal Operations: Bring together and coordinate teams internally across various parts of the business, in aim of achieving client deliverables and KPIs; Facilitate the involvement of client 3rd party partners across campaigns; Ensure internal pipeline systems are up-to-date; Commitment to Blis' Inclusion initiatives & 5 step sustainability plan.
- Approximately 3+ years of industry experience, preferably within programmatic and having serviced multiple advertising channels e.g. display, DOOH, CTV etc.
- Experience servicing clients via managed service and/or self service (SAAS) buying models.
- Strong exposure to various advertising technology solutions (e.g. MOAT, IAS, DCM, Ad Servers, DSPs).
- Ability to be a client-facing lead, who drives the direction, communications and outcomes across given campaigns.
- Excellent communication skills; written and verbal.
- Possesses a strong understanding of client and programmatic success metrics/KPIs.
- Works well both within a team and individually.
- Has excellent organizational and time management skills to juggle multiple tasks.
- Strong Excel and PowerPoint skills.
- Ability to problem solve and analyse data sets from various platforms.
- Technically savvy with commercial acumen.
- Previous experience of people management is a bonus.
Associate Senior Technical Account Manager (12 month maternity cover) employer: Blis
Contact Detail:
Blis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Senior Technical Account Manager (12 month maternity cover)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies of past projects that highlight your expertise in account management and campaign strategies. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Associate Senior Technical Account Manager (12 month maternity cover)
Some tips for your application 🫡
Show Your Expertise: Make sure to highlight your experience with advertising technology solutions and client management in your application. We want to see how you can be a Client Solutions Expert right from the get-go!
Be Proactive: Demonstrate your 'can-do' attitude in your written application. Share examples of how you've taken initiative in past roles, especially when it comes to project management and troubleshooting.
Tailor Your Application: Don’t just send a generic CV and cover letter! Tailor your application to reflect the specific skills and experiences that match the Associate Senior Technical Account Manager role. We love seeing candidates who take the time to connect their background to our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at StudySmarter!
How to prepare for a job interview at Blis
✨Know Your Stuff
Make sure you’re well-versed in the Blis product suite and the advertising technologies mentioned in the job description. Brush up on your knowledge of programmatic advertising, as well as tools like MOAT and DSPs. This will not only help you answer technical questions but also show your enthusiasm for the role.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you successfully managed client relationships or resolved issues. Highlight your proactive approach and how you’ve educated clients on best practices. This will demonstrate that you can handle the dual aspects of account management and client servicing effectively.
✨Be Ready to Discuss Campaign Management
Think about specific advertising campaigns you've managed and be ready to discuss the strategies you implemented, the challenges you faced, and the outcomes. Use data and insights to back up your success stories, as this aligns perfectly with the role’s focus on analytics and reporting.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to client solutions and campaign management. This shows your genuine interest in the role and helps you understand how you can contribute to their goals. Plus, it gives you a chance to assess if the company culture aligns with your values.