Phone Collection Agent

Location – Manchester Salary – £24,000 – £25,000

At Blink Payment, we provide payment technology powered by people. We innovate and use the latest technology. We aim to make keeping track of payments and getting paid as easy as possible for our clients.

What makes us different?
Personal Touch – Rated 4.5 on Trustpilot, you can talk to us anytime via online, live chat, email, WhatsApp and phone
Platform – Our payment platform is secure and seamless, with every payment type, your business will ever need
Simplicity – We like to keep things simple – Your business payments and reconciliations all in one easy to use platform

Our platform feels smart and savvy whilst helping businesses get paid quickly, easily and securely. We provide a simple flow, facilitating multiple payment options, in depth reporting and customisation, all in one place.

Our Core Values:
&##128640; Proactive
&##128736;️ Own the solution
&##127941; Win with integrity
&##129309; Ready to help

We are looking for an inquisitive and highly organised Credit Controller to join our finance and pricing team. Reporting into our Finance Director, the Credit Controller will be responsible for our monthly invoicing, debt control and collection. The role will require identification and reviewing of debit, chasing outstanding debts and liaising with various stakeholders internally and externally, whilst following processes efficiently.

Key Responsibilities
Investigate, review and manage customer debt
Chase the company’s debtor and liaise with debt collectors when necessary
Liaise with internal departments to resolve queries or disputes
Maintain accurate records in both Excel and Salesforce
Follow company credit control policies and procedures to mitigate financial risk
Gather data for, generate and reconcile monthly invoices
Other ad-hoc tasks
Monitor and prioritise the credit control inbox daily, responding to queries, escalating issues where needed, and ensuring no communication is overlooked

Key Skills/Experience
Strong communication skills with the ability to confidently and professionally engage with customers and other stakeholders in the business to resolve debt issues
High attention to detail
Highly organised and the ability to manage multiple accounts, track status and prioritise workload
Experience with Excel
Salesforce experience would be a nice to have

Why join Blink Payment?
~ Come on board a fast growing, privately owned business
~26 days annual leave + bank holidays
~ An additional day of annual leave for your Birthday
~ Early finish on a Friday at 3:30pm
~ Private Medical Insurance
~ Access to Perkbox
~ Matched pension contributions up to 6%
~ Enhanced maternity/paternity leave
~ Frequent company social events + quarterly company offsites
~ Learning and development opportunities