At a Glance
- Tasks: Lead the UX vision and enhance customer service operations for our global e-commerce sites.
- Company: Join Hunter Douglas, a dynamic leader in window coverings with a focus on innovation.
- Benefits: Competitive salary, growth opportunities, and a culture that values transparency and accountability.
- Other info: Collaborate globally and mentor a talented team in a fast-paced environment.
- Why this job: Step into a pivotal leadership role and shape the future of our digital products.
- Qualifications: 5-7 years in product management with a strong track record of impact and strategic thinking.
The predicted salary is between 60000 - 80000 £ per year.
Hunter Douglas is in the midst of a significant technical transformation, modernizing our global e-commerce technology stack to give our business units the flexibility, agility, and tools they need to accelerate growth and respond faster to market opportunities. This is a pivotal moment to join us.
We're looking for a Senior Digital Product Manager who operates beyond a standard PM role. You've spent 5-7 years honing your craft, you own outcomes (not just features), and you're operating at a strategic level. This role is designed for someone who wants to lead, shape direction, and help grow a team of talented, hungry product managers around them.
You’ll own two high-impact product domains: the UX experience across our e-commerce sites and our Customer Service operations workstream, including CS tools, migrations, and platform enhancements. If you’ve been waiting for the right opportunity to step into a leadership-adjacent role with genuine scope and visibility, this is it.
Our Company
At Hunter Douglas our people are our stars, we believe our team will help us on our journey to realise our dream in becoming the fastest growing, most loved and most efficient window coverings company in the world.
- T - Transparency: We lead by example and inspire others to achieve excellence in the right way.
- E - Entrepreneurship: We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs.
- A - Accountability: We take ownership and are responsible for our actions and decisions.
- M - Meritocracy: We set challenging but realistic targets and deliver results in a passionate way, Integrity and hard work are at the core of our culture, we go the extra mile.
Role & Responsibilities
What You’ll Own:
- As the lead PM on our UX squad, you will have end-to-end ownership of:
- The UX product vision and roadmap across Hunter Douglas’ global e-commerce sites
- The Customer Service operations workstream, including CS tool ownership, platform migrations, and ongoing enhancements
- Discovery, strategy, prioritization, experimentation, delivery, and post-launch optimization within your domains
- User experience quality and consistency across our e-commerce platforms
- Balancing global platform standards with regional market nuances
- Performance outcomes: you measure success in business impact, not feature output
Leadership & Team Impact:
- This role carries genuine leadership responsibility:
- Lead and provide day-to-day direction to the UX and CS Operations squads, working closely with engineering and design
- Act as a mentor and sounding board for other product managers on the team
- Drive clarity in ambiguous situations, aligning teams around outcomes when the path isn’t obvious
- Represent the product perspective in stakeholder discussions across North America, EMEA, and APAC
- Help shape our product culture, raise the bar on how we work, and model what great product looks like
Strategy & Domain Leadership:
- Define and evolve a clear UX product vision that ladders up to commercial and business strategy
- Translate strategic objectives into actionable, sequenced initiatives
- Identify high-impact opportunities through data, customer research, and stakeholder collaboration
- Own prioritization and trade-off decisions within your domain
Experimentation & Outcome Ownership:
- Define success metrics and expected business impact before development begins
- Design structured experiments: hypothesis framing, test design, measurable criteria
- Analyze results and make evidence-based decisions on next steps
- Own continuous optimization post-launch and foster a culture of disciplined experimentation
Delivery Leadership:
- Partner closely with engineering, design, analytics, and commercial teams
- Own backlog prioritization and sequencing with an outcome-first mindset
- Make informed trade-off decisions under real constraints
- Ensure solutions are scalable, commercially viable, and operationally sustainable
- Support accurate reporting of product and development effort for governance
Global Stakeholder Engagement:
- Navigate stakeholders across North America, EMEA, and APAC with confidence and commercial awareness
- Balance global platform consistency with regional requirements
- Influence senior stakeholders toward outcome-focused decisions
- Drive alignment when priorities compete across regions or business units
Person Profile
Qualifications and Skills:
- 5-7 years of product management experience in digital, e-commerce, SaaS, or comparable environments, with demonstrated senior-level ownership
- Track record of owning a product area with clear, measurable commercial or customer impact
- Experience defining product strategy, not just executing against predefined requirements
- Strong prioritization and trade-off decision-making skills in fast-moving environments
- Proven ability to lead initiatives end-to-end: discovery through delivery and optimization
- Ability to influence cross-functional and global stakeholders without direct authority
- Comfortable operating in distributed, multi-region teams
- Proven instincts of a senior PM: strategic thinking, mentorship, stakeholder leadership
Nice to Have:
- Experience with Shopify or working through a platform migration
- Background in UX-focused product management; you understand design systems and conversion
- Experience with experimentation platforms such as VWO, Optimizely, or similar
- Familiarity with customer service platforms (Zendesk, Nice CX One, Decagon) or CRM/marketing automation tools (Bloomreach, Klaviyo)
- Experience working across complex, multi-market stakeholder landscapes
- Background in SaaS or subscription-based digital products
Senior Digital Product Manager in Nottingham employer: Blinds2Go
At Hunter Douglas, we pride ourselves on fostering a dynamic and inclusive work culture where innovation thrives and every team member is valued. As a Senior Digital Product Manager, you will not only lead impactful projects but also have access to extensive growth opportunities within our global e-commerce transformation. Our commitment to transparency, entrepreneurship, and meritocracy ensures that your contributions are recognised and rewarded, making this an exceptional place to advance your career while shaping the future of our industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Product Manager in Nottingham
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Blinds2Go!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Blinds2Go would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Blinds2Go through your school's career services!
We think you need these skills to ace Senior Digital Product Manager in Nottingham
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Digital Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Digital Product Manager position at Blinds2Go. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Blinds2Go
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
