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For Companies At a Glance
- Tasks: Lead the UX vision and enhance customer service operations for our global e-commerce sites.
- Company: Join Blinds2go, part of Hunter Douglas, in a transformative tech journey.
- Benefits: Be part of a dynamic team with opportunities for growth and innovation.
- Other info: Collaborative culture that values transparency, accountability, and entrepreneurship.
- Why this job: Shape the future of e-commerce and make a real impact in a leadership role.
- Qualifications: 3-5 years in product management with a focus on digital and e-commerce.
The predicted salary is between 55000 - 65000 £ per year.
Blinds2go is a part of the Hunter Douglas Group who are in the midst of a significant technical transformation, modernizing our global e-commerce technology stack to give our business units the flexibility, agility, and tools they need to accelerate growth and respond faster to market opportunities. This is a pivotal moment to join us.
We’re looking for a Digital Product Manager who is ready for more than a standard PM role. You’ve spent 3–5 years honing your craft, you own outcomes (not just features), and you’re starting to think and operate at a strategic level. This role is designed for someone who wants to lead, shape direction, and help grow a team of talented, hungry product managers around them.
You’ll own two high-impact product domains: the UX experience across our e-commerce sites and our Customer Service operations workstream, including CS tools, migrations, and platform enhancements. If you’ve been waiting for the right opportunity to step into a leadership-adjacent role with genuine scope and visibility, this is it.
Our Company
At Blinds2go and Hunter Douglas our people are our stars, we believe our team will help us on our journey to realise our dream in becoming the fastest growing, most loved and most efficient window coverings company in the world.
- Transparency: We lead by example and inspire others to achieve excellence in the right way.
- Entrepreneurship: We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs.
- Accountability: We take ownership and are responsible for our actions and decisions.
- Meritocracy: We set challenging but realistic targets and deliver results in a passionate way; integrity and hard work are at the core of our culture, we go the extra mile.
Role & Responsibilities
What You’ll Own:
- As the lead PM on our UX squad, you will have end-to-end ownership of:
- The UX product vision and roadmap across Hunter Douglas’ global e-commerce sites
- The Customer Service operations workstream, including CS tool ownership, platform migrations, and ongoing enhancements
- Discovery, strategy, prioritization, experimentation, delivery, and post-launch optimization within your domains
- User experience quality and consistency across our e-commerce platforms
- Performance outcomes: you measure success in business impact, not feature output
Leadership & Team Impact: This role carries genuine leadership responsibility:
- Lead and provide day-to-day direction to the UX and CS Operations squads, working closely with engineering and design
- Act as a mentor and sounding board for other product managers on the team
- Drive clarity in ambiguous situations, aligning teams around outcomes when the path isn’t obvious
- Represent the product perspective in stakeholder discussions across North America, EMEA, and APAC
- Help shape our product culture, raise the bar on how we work, and model what great product looks like
Strategy & Domain Leadership:
- Define and evolve a clear UX product vision that ladders up to commercial and business strategy
- Translate strategic objectives into actionable, sequenced initiatives
- Identify high-impact opportunities through data, customer research, and stakeholder collaboration
- Own prioritization and trade-off decisions within your domain
Experimentation & Outcome Ownership:
- Define success metrics and expected business impact before development begins
- Design structured experiments: hypothesis framing, test design, measurable criteria
- Analyze results and make evidence-based decisions on next steps
- Own continuous optimization post-launch and foster a culture of disciplined experimentation
Delivery Leadership:
- Partner closely with engineering, design, analytics, and commercial teams
- Own backlog prioritization and sequencing with an outcome-first mindset
- Make informed trade-off decisions under real constraints
- Ensure solutions are scalable, commercially viable, and operationally sustainable
- Support accurate reporting of product and development effort for governance
Global Stakeholder Engagement:
- Navigate stakeholders across North America, EMEA, and APAC with confidence and commercial awareness
- Balance global platform consistency with regional requirements
- Influence senior stakeholders toward outcome-focused decisions
- Drive alignment when priorities compete across regions or business units
Person Profile
Qualifications and Skills:
- 3–5 years of product management experience in digital, e-commerce, SaaS, or comparable environments
- Demonstrated ownership of a product area with measurable commercial or customer impact; you can point to it
- Experience defining product strategy, not just executing against predefined requirements
- Strong prioritization and trade-off decision-making skills in fast-moving environments
- Proven ability to lead initiatives end-to-end: discovery through delivery and optimization
- Ability to influence cross-functional and global stakeholders without direct authority
- Comfortable operating in distributed, multi-region teams
- Starting to show the instincts of a senior PM: strategic thinking, mentorship, stakeholder leadership
Nice to Have:
- Experience with Shopify or working through a platform migration
- Background in UX-focused product management; you understand design systems and conversion
- Experience with experimentation platforms such as VWO, Optimizely, or similar
- Familiarity with customer service platforms (Zendesk, Nice CX One, Decagon) or CRM/marketing automation tools (Bloomreach, Klaviyo)
- Experience working across complex, multi-market stakeholder landscapes
- Background in SaaS or subscription-based digital products
Digital Product Manager in Mansfield employer: Blinds2Go
Contact Detail:
Blinds2Go Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Manager in Mansfield
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re genuinely interested in Blinds2go and how you can contribute to our e-commerce transformation.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Digital Product Manager role. We want to hear about your ownership of outcomes and strategic thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Digital Product Manager in Mansfield
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to lead and shape product strategy at Blinds2go.
Tailor Your Experience: Make sure to highlight your relevant experience in digital product management. We’re looking for someone who can demonstrate ownership of product areas with measurable impact, so don’t hold back on those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to your strategic thinking and decision-making skills. Make it easy for us to see how you fit the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Blinds2Go
✨Know Your Product Inside Out
Before the interview, dive deep into Blinds2go's products and their e-commerce strategy. Understand their UX vision and customer service operations. This will help you speak confidently about how your experience aligns with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in guiding product teams. Discuss how you've influenced stakeholders and driven outcomes in previous roles. This is crucial since the position requires someone who can lead and mentor other product managers.
✨Be Ready for Strategic Discussions
Expect questions that assess your strategic thinking. Be prepared to discuss how you would define a product vision or prioritise initiatives based on business impact. Use specific examples from your past experiences to illustrate your thought process and decision-making skills.
✨Demonstrate Your Data-Driven Mindset
Since the role involves measuring success through business impact, come equipped with examples of how you've used data to inform product decisions. Talk about any experimentation you've led and the results achieved, showcasing your ability to optimise post-launch.