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- Tasks: Lead and shape the UX vision for our global e-commerce sites and customer service operations.
- Company: Join Blinds2go, part of Hunter Douglas, in a transformative tech journey.
- Benefits: Be part of a dynamic team with opportunities for growth and innovation.
- Other info: Collaborate globally and influence stakeholders across multiple regions.
- Why this job: Step into a leadership role with real impact on product strategy and team development.
- Qualifications: 3-5 years in product management with a focus on digital and e-commerce.
The predicted salary is between 55000 - 65000 £ per year.
Blinds2go is a part of the Hunter Douglas Group who are in the midst of a significant technical transformation, modernizing our global e-commerce technology stack to give our business units the flexibility, agility, and tools they need to accelerate growth and respond faster to market opportunities. This is a pivotal moment to join us.
We’re looking for a Digital Product Manager who is ready for more than a standard PM role. You’ve spent 3–5 years honing your craft, you own outcomes (not just features), and you’re starting to think and operate at a strategic level. This role is designed for someone who wants to lead, shape direction, and help grow a team of talented, hungry product managers around them.
You’ll own two high-impact product domains: the UX experience across our e-commerce sites and our Customer Service operations workstream, including CS tools, migrations, and platform enhancements. If you’ve been waiting for the right opportunity to step into a leadership-adjacent role with genuine scope and visibility, this is it.
Our Company
At Blinds2go and Hunter Douglas our people are our stars, we believe our team will help us on our journey to realise our dream in becoming the fastest growing, most loved and most efficient window coverings company in the world.
Transparency
We lead by example and inspire others to achieve excellence in the right way.
Entrepreneurship
We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs.
Accountability
We take ownership and are responsible for our actions and decisions.
Meritocracy
We set challenging but realistic targets and deliver results in a passionate way, Integrity and hard work are at the core of our culture, we go the extra mile.
Role & Responsibilities
What You’ll Own:
- As the lead PM on our UX squad, you will have end-to-end ownership of:
- The UX product vision and roadmap across Hunter Douglas’ global e-commerce sites
- The Customer Service operations workstream, including CS tool ownership, platform migrations, and ongoing enhancements
- Discovery, strategy, prioritization, experimentation, delivery, and post-launch optimization within your domains
- User experience quality and consistency across our e-commerce platforms
- Performance outcomes: you measure success in business impact, not feature output
Leadership & Team Impact:
This role carries genuine leadership responsibility:
- Lead and provide day-to-day direction to the UX and CS Operations squads, working closely with engineering and design
- Act as a mentor and sounding board for other product managers on the team
- Drive clarity in ambiguous situations, aligning teams around outcomes when the path isn’t obvious
- Represent the product perspective in stakeholder discussions across North America, EMEA, and APAC
- Help shape our product culture, raise the bar on how we work, and model what great product looks like
Strategy & Domain Leadership:
Define and evolve a clear UX product vision that ladders up to commercial and business strategy
- Translate strategic objectives into actionable, sequenced initiatives
- Identify high-impact opportunities through data, customer research, and stakeholder collaboration
- Own prioritization and trade-off decisions within your domain
Experimentation & Outcome Ownership:
Define success metrics and expected business impact before development begins
- Design structured experiments: hypothesis framing, test design, measurable criteria
- Analyze results and make evidence-based decisions on next steps
- Own continuous optimization post-launch and foster a culture of disciplined experimentation
Delivery Leadership:
Partner closely with engineering, design, analytics, and commercial teams
- Own backlog prioritization and sequencing with an outcome-first mindset
- Make informed trade-off decisions under real constraints
- Ensure solutions are scalable, commercially viable, and operationally sustainable
- Support accurate reporting of product and development effort for governance
Global Stakeholder Engagement:
Navigate stakeholders across North America, EMEA, and APAC with confidence and commercial awareness
- Balance global platform consistency with regional requirements
- Influence senior stakeholders toward outcome-focused decisions
- Drive alignment when priorities compete across regions or business units
Person Profile
Qualifications and Skills:
- 3–5 years of product management experience in digital, e-commerce, SaaS, or comparable environments
- Demonstrated ownership of a product area with measurable commercial or customer impact; you can point to it
- Experience defining product strategy, not just executing against predefined requirements
- Strong prioritization and trade-off decision-making skills in fast-moving environments
- Proven ability to lead initiatives end-to-end: discovery through delivery and optimization
- Ability to influence cross-functional and global stakeholders without direct authority
- Comfortable operating in distributed, multi-region teams
- Starting to show the instincts of a senior PM: strategic thinking, mentorship, stakeholder leadership
Nice to Have:
- Experience with Shopify or working through a platform migration
- Background in UX-focused product management; you understand design systems and conversion
- Experience with experimentation platforms such as VWO, Optimizely, or similar
- Familiarity with customer service platforms (Zendesk, Nice CX One, Decagon) or CRM/marketing automation tools (Bloomreach, Klaviyo)
- Experience working across complex, multi-market stakeholder landscapes
- Background in SaaS or subscription-based digital products
Digital Product Manager in Derby employer: Blinds2Go
Contact Detail:
Blinds2Go Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Manager in Derby
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re genuinely interested in Blinds2go and how you can contribute to our e-commerce transformation.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Digital Product Manager role. We want to hear about your ownership of outcomes and strategic thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Digital Product Manager in Derby
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to lead and shape the UX experience and Customer Service operations. Make it personal and relatable!
Tailor Your Experience: Don’t just list your past roles; connect your experience directly to what we’re looking for. Highlight specific projects where you’ve owned outcomes and made a measurable impact. This will show us you understand the strategic level we’re aiming for.
Be Clear and Concise: We appreciate clarity! Use straightforward language and avoid jargon where possible. Make sure your application is easy to read and gets straight to the point. We want to know what you can bring to the table without wading through fluff.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Blinds2Go
✨Know Your Product Inside Out
Before the interview, dive deep into Blinds2go's products and their e-commerce strategy. Understand their UX vision and customer service operations. This will help you speak confidently about how your experience aligns with their goals and how you can contribute to their technical transformation.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in product management. Discuss how you've mentored others, led cross-functional teams, and navigated complex stakeholder landscapes. This role is about shaping direction, so demonstrating your ability to lead and inspire will be key.
✨Be Ready for Strategic Discussions
Expect questions that assess your strategic thinking. Be prepared to discuss how you've defined product strategies in the past and how you prioritise initiatives based on business impact. Think about specific metrics you've used to measure success and how you’ve made data-driven decisions.
✨Emphasise Your Adaptability
Blinds2go values agility and innovation, so share experiences where you've quickly adapted to changes or challenges in a fast-paced environment. Highlight any instances where you've successfully balanced global standards with regional nuances, as this will resonate with their mission.