Hands-On Floor Manager — Lead Service & Guest Experience

Hands-On Floor Manager — Lead Service & Guest Experience

Full-Time 29412 - 35948 £ / year (est.) No working from home possible
Blinds London

At a Glance

  • Tasks: Lead the team and ensure exceptional guest experiences in a vibrant wine bar.
  • Company: Blinds London, a trendy wine bar and event space in Hackney.
  • Benefits: Generous bonus, full-time hours, and opportunities to shape operations.
  • Other info: Fast-paced atmosphere perfect for those who thrive on busy shifts.
  • Why this job: Be at the forefront of creating memorable experiences in a lively environment.
  • Qualifications: Proven leadership skills and fluency in English required.

The predicted salary is between 29412 - 35948 £ per year.

Blinds London is a wine bar, bottle shop, and event space on Hackney Road seeking a hands-on Manager to take full ownership of the floor.

You will lead the team, set service standards, and ensure every guest experience reflects Blinds' concept.

This is a fully on-site, full-time role with a generous bonus and opportunities to shape operations.

The role requires an experienced, hands-on leader who thrives on busy shifts, with English language fluency (Advanced).

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Hands-On Floor Manager — Lead Service & Guest Experience employer: Blinds London

Blinds London is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about hospitality. With a focus on employee growth and development, team members are encouraged to take ownership of their roles while enjoying generous bonuses and the opportunity to shape operations in a lively environment. Located in the heart of Hackney, this role offers a unique chance to be part of a creative space that values service excellence and guest experience.

Blinds London

Contact Details:

Blinds London Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hands-On Floor Manager — Lead Service & Guest Experience

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Blinds London. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Blinds London

Don't be shy about reaching out to Blinds London directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hands-On Floor Manager — Lead Service & Guest Experience

Communication Skills
Problem-Solving Skills
Leadership Skills
Team Management
Attention to Detail
Time Management
Project Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Blinds London and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Blinds London

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!