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For Companies At a Glance
- Tasks: Install blinds and shutters while ensuring top-notch customer service.
- Company: Family-run business with a focus on quality and customer satisfaction.
- Benefits: Competitive salary, company van, 24 days holiday, and tools provided after training.
- Other info: Enjoy a structured role with opportunities for bonuses and career growth.
- Why this job: Be the final touch in creating beautiful homes and make customers smile.
- Qualifications: Hands-on mindset, attention to detail, and a full clean UK driving licence.
The predicted salary is between 30000 - 40000 ÂŁ per year.
The Opportunity
We are a long-established, family-run blinds and shutters business, and we are looking for a professional, detail-focused Fitter to join our team. This is not just a fitting role. You are the final stage of the customer experience — responsible for both the quality of the installation and how the customer feels about the service they receive. We are looking for someone who takes pride in doing the job properly — first time — and who can represent the business professionally in customers’ homes.
Base Location & Travel
Daily start and finish point is our Wokingham base. All stock collection, preparation, and debriefing takes place here. Work is carried out across North Hampshire, Surrey, and West Berkshire. A company van is provided for use during the working day only. This is not a company car or personal-use vehicle.
What This Role Really Involves
- Installing blinds, shutters, and curtains in domestic properties
- Ensuring all products are fitted accurately and to a high standard
- Managing the customer interaction professionally from arrival to completion
- Explaining products clearly and demonstrating how they work
- Completing customer checklists and surveys at the end of each job
- Solving practical challenges on site when installations are not straightforward
A Typical Day
- Start from our Wokingham base
- Attend morning briefing (daily plan and priorities)
- Travel to customer properties (primarily domestic)
- Complete installations and customer handovers
- Communicate any issues clearly with the office
- Return to base for debrief, stock organisation, and preparation
Preparation & Responsibility
You are expected to arrive fully prepared every day:
- All required stock checked and loaded
- Tools, fixings, and consumables ready
- Batteries charged and equipment working
- Appropriate spare parts for the day’s work
There is no “runner” system — preparation is your responsibility.
Customer Experience Standards
- Communicate clearly and professionally at all times
- Avoid speculation or blame in front of customers
- Check all items fully before raising concerns
- Reassure customers and manage expectations properly
- Ensure the customer is confident before leaving
Even when issues arise, the objective is simple: leave the customer feeling reassured and looked after.
Performance & Bonus
Performance is measured through accuracy, customer satisfaction, and conduct. Bonus is linked to consistent performance and low error rates. Strong performers can earn additional monthly bonuses.
What We’re Looking For
- Practical, hands‑on mindset
- Strong attention to detail and pride in workmanship
- Confidence dealing directly with customers
- Ability to think calmly and solve problems on site
- Willingness to take responsibility when things go wrong
- Good organisation and preparation habits
Requirements
- Full clean UK driving licence (manual)
- Minimum 3 years driving experience
- Comfortable working independently and as part of a team
- Ability to use an iPad or tablet
Working Hours & Package
Full-time, 40 hours per week, 5 days out of 7 (Monday–Saturday rota), 1 Saturday off per month, 24 days holiday plus bank holidays (increasing with service). Company van provided for working hours. Tools provided after training.
Important
This role may not suit someone who:
- Avoids responsibility when things go wrong
- Prefers to work without structure or preparation
- Is not comfortable dealing directly with customers
- Relies on others to solve problems on site
Blinds and Shutter Installer employer: Blinds and Shutter
Contact Detail:
Blinds and Shutter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Blinds and Shutter Installer
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer interaction skills. Since this role is all about making customers feel valued, think of examples from your past experiences where you've gone above and beyond for a client. Be ready to share these stories!
✨Tip Number 3
Show off your problem-solving skills! Be prepared to discuss how you've tackled challenges in previous jobs. This will demonstrate your ability to think on your feet, which is crucial for installations that don't go as planned.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. We can't wait to see your application!
We think you need these skills to ace Blinds and Shutter Installer
Some tips for your application 🫡
Show Your Attention to Detail: In your application, make sure to highlight your strong attention to detail. We want to see how you take pride in your workmanship and ensure everything is done right the first time. Share examples of past experiences where your meticulous nature made a difference.
Communicate Clearly: Since you'll be interacting with customers, it's crucial to demonstrate your communication skills in your written application. Use clear and professional language to show us that you can represent our business well and reassure customers during installations.
Problem-Solving Skills Matter: We love candidates who can think on their feet! In your application, mention any instances where you've successfully solved practical challenges on site. This will show us that you're ready to tackle any issues that may arise during installations.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at Blinds and Shutter
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of blinds and shutters. Familiarise yourself with different types, installation techniques, and customer service standards. This will show that you're not just a fitter but someone who takes pride in their work.
✨Show Off Your People Skills
Since this role involves direct interaction with customers, be prepared to demonstrate your communication skills. Think of examples where you've successfully managed customer expectations or resolved issues on-site. This will highlight your ability to represent the business professionally.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you'd handle a tricky installation or a dissatisfied customer. Prepare by thinking through potential challenges and how you'd solve them calmly and effectively.
✨Demonstrate Your Preparation Habits
Talk about how you ensure you're fully prepared for each job. Mention your organisation skills, like checking tools and stock before heading out. This aligns perfectly with their emphasis on responsibility and preparation, showing you're a great fit for the team.