Head of Membership & Member Experience in London

Head of Membership & Member Experience in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Blind Veterans UK

At a Glance

  • Tasks: Lead the transformation of membership strategies and enhance member engagement.
  • Company: Blind Veterans UK, a charity dedicated to supporting veterans.
  • Benefits: Full-time role with a competitive salary and impactful work.
  • Other info: Join a passionate team focused on digital transformation and measurable impact.
  • Why this job: Make a real difference in the lives of veterans while shaping their experience.
  • Qualifications: Proven leadership skills and experience in membership or community engagement.

The predicted salary is between 60000 - 80000 £ per year.

Blind Veterans UK is seeking a strategic Head of Membership on a 12‑month fixed‑term contract, full‑time, 35 hours per week, to lead the development and transformation of our membership function. You will shape the membership strategy and operating model to bolster engagement, retention and growth while collaborating across the charity to deliver measurable impact. This senior leadership role offers the chance to influence member experience and digital transformation.

Head of Membership & Member Experience in London employer: Blind Veterans UK

Blind Veterans UK is an exceptional employer, dedicated to empowering vision-impaired ex-Service men and women through innovative services and a supportive work culture. Located in Rustington, West Sussex, the charity offers unique opportunities for professional growth and development, particularly for those with a clinical background, while fostering a strong sense of community and purpose among its staff and volunteers. Joining Blind Veterans UK means being part of a transformative mission that makes a real difference in the lives of veterans across the UK.

Blind Veterans UK

Contact Details:

Blind Veterans UK Recruitment Team

We think you need these skills to ace Head of Membership & Member Experience in London

Strategic Planning
Membership Engagement
Retention Strategies
Growth Management
Collaboration Skills
Impact Measurement
Leadership Skills