At a Glance
- Tasks: Coordinate referrals and assessments for a supportive therapeutic service.
- Company: Galop, a leading organisation supporting LGBT survivors of abuse.
- Benefits: Hybrid working, competitive salary, and a chance to make a real difference.
- Other info: Flexible hours with opportunities for professional growth in a dynamic environment.
- Why this job: Join a passionate team dedicated to trauma-informed care and support.
- Qualifications: Strong organisational skills and the ability to communicate sensitively.
The predicted salary is between 28330 - 32627 £ per year.
The Therapeutic Services Triage and Pathway Coordinator will support the safe and effective front-end management of referrals, triage, assessment coordination and pathway tracking across the service. The role will ensure that referrals move through the pathway in a timely, consistent and trauma-informed way, escalating clinical, safeguarding or complex pathway decisions to the Senior Counsellors or Clinical Lead as required.
The role will act as the main point of coordination for referrals, triage and assessment appointments. This includes managing incoming referrals, arranging and carrying out triage calls, identifying immediate risk and support needs, coordinating assessments, and ensuring completed assessments are handed over into the agreed allocation process.
The postholder will work closely with counsellors, assessors, safeguarding leads, and administrative staff to ensure referrals are managed safely, consistently, and in a trauma-informed and identity-informed way. The postholder will not make final clinical allocation decisions. They will gather triage information, identify risk or urgency, coordinate assessments, and escalate complex, high-risk or unclear referrals to the Senior Counsellor or Clinical Lead in line with agreed processes.
You will join a developing service with a strong commitment to supporting LGBT survivors of abuse and violence through affirmative, trauma-informed practice. The role requires strong organisational skills, emotional resilience, sound professional judgement, and the ability to communicate sensitively with vulnerable clients experiencing distress, risk, and complex circumstances.
To ensure an accessible service, some evening work may occasionally be required depending on client need.
Location: Galop’s offices are in central London. The Galop therapeutic service will be delivered at Galop’s London office and online and so counsellors and staff members in the therapeutic service can work from the office, remotely or where possible a hybrid.
Hours: 0.6 (FTE): 21 hours week. Office based and hybrid working.
Contract: Permanent
Reports to: Senior Counsellor
Salary: £28,330.41 per annum (0.6 FTE) excluding London Weighting or £32,626.66 per annum (0.6 FTE) including London Weighting
Closing Date and Applications: Applications should be submitted by 10am on Monday 20th July 2026. Interviews will be held on Monday 24th August 2026.
How to apply: To read the full job description and submit your application, please visit the link below: Click here to apply. Applications cannot be made through the Blind Ambition Recruitment platform for this role.
Therapeutic Services Triage and Pathway Coordinator employer: Blind Ambition
Galop is an exceptional employer dedicated to supporting LGBT survivors of abuse and violence through trauma-informed practices. With a strong emphasis on employee growth, our central London location offers a hybrid working model that promotes work-life balance while fostering a collaborative and inclusive work culture. Join us to make a meaningful impact in the community while developing your professional skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Therapeutic Services Triage and Pathway Coordinator
✨Get Involved in Local Mental Health Initiatives
Join local mental health organisations and initiatives to immerse yourself in the community. Volunteering at workshops or support groups can not only boost your experience but also help you make valuable connections that might lead to part-time roles. It’s all about getting your name out there!
✨Attend Networking Events and Workshops
Keep an eye on workshops and networking events specifically for therapy and counselling professionals. These gatherings are prime opportunities to meet potential employers, hear about job openings, and engage in meaningful conversations with industry peers. Who knows who you might bump into!
✨Showcase Your Skills Online
Create a professional online presence highlighting your counselling approach and experiences. Consider starting a blog or sharing insights on social media about therapy methods. This can attract attention from local companies like Blind Ambition who are looking for someone like you for their part-time needs.
✨Directly Approach Local Clinics
Don't be shy about reaching out directly to clinics or counselling practices in your area. Many part-time roles are filled without ever being advertised. A friendly email introducing yourself and expressing interest in potential opportunities at Blind Ambition can sometimes lead to the job you’ve been dreaming of!
We think you need these skills to ace Therapeutic Services Triage and Pathway Coordinator
Some tips for your application 🫡
Show Your Compassionate Side:In the therapy and counselling professions, it's crucial to convey your empathy and understanding in your application. Your CV should highlight any relevant volunteer work or experience in helping roles. Let’s face it, potential employers want to see that you can connect with clients, so showcase those soft skills front and centre!
Include Your Credentials:For a part-time role in therapy or counselling, it’s essential to demonstrate your qualifications. Make sure to include any degrees, certifications, or workshops that are relevant to the position. If you’ve completed specific training in mental health or counselling techniques, don’t skip those; they can set you apart from others.
Craft a Genuine Cover Letter:Your cover letter is the perfect place to express your interest in working part-time and highlight your passion for helping others. Talk about why you’re drawn to Blind Ambition and how the part-time role fits into your career path. We're looking for a genuine connection, so let your personality shine through!
Availability Matters:Since this is a part-time role, clearly outline your availability in your application. Be honest about the hours you can commit, and consider mentioning if you have any flexibility. This helps Blind Ambition see how you can fit into their schedule and be a valuable addition to the team!
How to prepare for a job interview at Blind Ambition
✨Know Your Theoretical Frameworks
It's crucial for us to brush up on the therapy techniques and theoretical frameworks relevant to this field. Be prepared to discuss how you apply them in practice—think about specific case studies from your training that highlight your approach. This not only shows your understanding but also helps you connect with your potential clients at Blind Ambition.
✨Practice Your Active Listening Skills
Since we're diving into therapy and counselling, active listening is our bread and butter. You might face role-play scenarios during the interview, so make sure to showcase your ability to listen and respond empathetically. Demonstrating this skill can make all the difference in how we're perceived as future therapists.
✨Highlight Your Flexibility With Clients
In a part-time role, we often deal with a diverse client base, so it’s important to showcase our adaptability. Be ready to discuss how you can tailor your therapeutic approach to fit different client needs. Sharing any past experiences—whether from internships or coursework—will provide great insights to Blind Ambition about your versatility.
✨Prepare Your Questions on Working with Diverse Populations
Part-time roles can sometimes mean working with a variety of clients from different backgrounds. Think of specific questions to ask about how Blind Ambition supports inclusivity and handles diverse cases. This not only highlights your interest but also shows that you’ve thought ahead about client dynamics and your role within them.
