At a Glance
- Tasks: Lead marketing efforts to promote Citizens Advice Southampton and its impact in the community.
- Company: Join a passionate charity dedicated to social justice and community wellbeing.
- Benefits: Flexible part-time hours, competitive salary, and potential for hybrid working.
- Other info: Collaborative environment with opportunities to grow and tackle key community challenges.
- Why this job: Make a real difference by raising awareness of vital services and supporting local communities.
- Qualifications: Experience in communications, ideally within the charity sector, and a passion for social justice.
The predicted salary is between 25500 - 26500 £ per year.
Citizens Advice Southampton is seeking a Marketing and Communications Officer to lead on promoting the work, services and impact of the organisation. The role involves ensuring that local people know how to access advice, stakeholders understand our impact, and that our voice is heard in local conversations about poverty, inequality and social justice.
Working closely with colleagues across the organisation, you will deliver clear, accessible and inclusive communications that reflect Citizens Advice values and strengthen our profile across Southampton.
Marketing and Promotion
- Plan and deliver marketing activity to increase awareness of Citizens Advice Southampton services among local communities.
- Promote key services, campaigns and projects using a mix of digital and offline channels.
- Support targeted outreach to under-represented or vulnerable groups in Southampton.
Communications and Content
- Manage and regularly update our website content.
- Create engaging content for social media (posts, graphics, short videos).
- Draft clear and accessible written communications, including newsletters, leaflets, posters and email updates.
- Ensure all communications are consistent with Citizens Advice branding, tone of voice and accessibility standards.
Campaigns and Impact
- Support local and national Citizens Advice campaigns by communicating key messages locally.
- Help translate research, data and case studies into accessible content for the public and stakeholders.
- Work with colleagues to showcase impact stories and outcomes.
Stakeholder and Media Engagement
- Support relationships with local partners, community organisations and funders through effective communications.
- Assist with media relations, including drafting press releases and responding to local media enquiries where appropriate.
Monitoring and Improvement
- Monitor engagement and reach across communications channels (website analytics, social media insights).
- Use data and feedback to improve marketing and communications activity over time.
Other duties and responsibilities
- Any other reasonable tasks in keeping with the role.
- Promote the aims and objectives of Citizens Advice Southampton.
- Abide by and assist in the implementation of organisational policies and procedures including Health and Safety, IT, information and equality and diversity policies.
About you
We are looking for someone who ideally brings charity sector experience in communications, and experience of supporting strong relationships with partners and funders. You will share our passion for community wellbeing and social justice. You’ll be just as comfortable working independently as you will collaboratively alongside our dedicated teams, using your skills to promote awareness of the amazing work done by Citizens Advice Southampton.
The role will involve leading the charity through key challenges including funding pressures, local government reorganisation, and evolving service delivery needs. At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.
Marketing and Communications Officer in Southampton employer: Blind Ambition
Citizens Advice Southampton is an exceptional employer that champions community wellbeing and social justice, offering a supportive work culture where your contributions truly matter. With flexible part-time hours and opportunities for hybrid working post-probation, employees can enjoy a healthy work-life balance while engaging in meaningful outreach to under-represented groups. The organisation prioritises professional growth, encouraging staff to develop their skills in a collaborative environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing and Communications Officer in Southampton
✨Get Involved in Local Events
Marketing pros thrive on connections, so why not get yourself out there? Attend local events or trade shows related to marketing-communications. These are great opportunities to meet potential employers and other marketers who might have insider info about openings at places like Blind Ambition.
✨Utilise Marketing Communities
Join online marketing communities and forums. Platforms like LinkedIn or Facebook have groups specifically for marketing and communications where job leads get shared frequently. Engage in conversations to showcase your knowledge and make connections that could lead to your part-time position!
✨Showcase Your Skills Online
As you’re looking for part-time work, having a strong online presence can really help us. Create a portfolio website to showcase your campaigns, writing, and any projects you've worked on. Share your expertise on social media; it helps you to stand out to potential employers like Blind Ambition.
✨Apply Through Our Website
When you spot a part-time role, especially at places like Blind Ambition, don’t hesitate to apply directly through our website! This shows your enthusiasm and commitment right from the start. Plus, it often gives you a better chance of getting noticed in the application pile.
We think you need these skills to ace Marketing and Communications Officer in Southampton
Some tips for your application 🫡
Show Off Your Creative Flair:In marketing communications, we love to see creativity shine through! Use your CV and cover letter to showcase any campaigns you've worked on or even personal projects that highlight your skills. Whether it's social media content, email marketing, or branding, let your unique voice and ideas shine.
Know the Market and the Company:Before applying to Blind Ambition, do a little homework on their marketing approach and campaigns. Tailor your application to reflect your understanding of their brand voice. Mention specific examples of their work that resonate with you in your cover letter - it shows you’re genuinely interested and engaged!
Flexibility is Key:Since this is a part-time role, don’t forget to highlight your availability in your application. We want to see your openness to work flexible hours that fit both your schedule and the company's needs. This shows you’re prepared and committed!
Include Your Portfolio:If you’ve got a portfolio or even a few examples of your work, make sure to attach them or link to them in your application. We want to see what you’ve created, whether it's blogs, social media posts, or PR materials. It’s an excellent way to demonstrate your skills and experiences visually!
How to prepare for a job interview at Blind Ambition
✨Show Off Your Portfolio
Make sure to bring along some examples of your past work, whether it’s social media campaigns, email newsletters, or any content you’ve created. You'll want to showcase your style and effectiveness—this is our chance to shine a light on our creative side!
✨Brush Up on Marketing Tools
Be prepared to chat about the marketing tools you’ve used, like Google Analytics, Hootsuite, or Canva. Familiarity with these platforms can really set us apart and show that we're ready to dive in and start contributing from day one.
✨Emphasise Your Flexibility and Learning Mindset
Since this is a part-time gig, let’s talk about how you plan to manage your time effectively while juggling other commitments. Employers love candidates who can learn quickly and adapt—so highlight your willingness to grow in the role!
✨Bring Questions About Team Dynamics
Ask about the team you’ll be working with and how communications flow within the company. This shows that we’re not just interested in the role, but also in how we’ll fit into their existing marketing squad at Blind Ambition—it's all about teamwork!
