At a Glance
- Tasks: Provide emotional support and guidance to those affected by sight loss in various settings.
- Company: Join RNIB, a leading charity dedicated to supporting people with sight loss.
- Benefits: Enjoy 27 days holiday, enhanced family benefits, and a generous pension scheme.
- Other info: Work across multiple locations with opportunities for professional development and peer support.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in delivering advice services and excellent communication skills are essential.
The predicted salary is between 25972 - 25972 € per year.
£25,972 per year (£32,465 full time equivalent), 28 hours per week (worked over four days) at Scarborough Hospital with regular presence at Malton Hospital. Permanent Contract.
As an Eye Care Support Service officer, you will provide critical emotional support, information and guidance face-to-face within a hospital setting, remotely via digital platforms and in community locations, as required. You will help people affected by sight loss identify their needs, access information and make informed choices to maintain independence. Admin tasks are a large part of the role; you will create and input accurate patient records into a variety of databases and use Microsoft 365 each day.
What we are looking for:
- Proven experience delivering information and advice services directly to the people you support, maintaining professional relationships.
- Excellent communication and relationship building skills with patients, clinicians and a range of cross‑sector partners.
- Ability to work in different hospital locations as required.
- Confidence to work independently, strong organisational skills and comfortable with IT systems.
- Impeccable record‑keeping skills.
- Completion of the RNIB & City University ‘Eye Clinic Support Studies’ qualification (essential for the role), and access to clinical supervision and peer support.
What We Offer:
RNIB offers a wide range of benefits including 27 days holiday per year (plus bank holidays), enhanced family‑friendly benefits, a contributory pension scheme with up to 11% employer contribution, and a rewards platform with discounts across over 800 retailers.
Eye Care Liaison Officer, Scarborough employer: Blind Ambition
At RNIB, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As an Eye Care Liaison Officer in Scarborough, you will benefit from flexible working hours, generous holiday allowances, and access to comprehensive training and peer support, all while making a meaningful impact in the lives of those affected by sight loss. Join us in a role that not only values your contributions but also provides a rewarding environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Eye Care Liaison Officer, Scarborough
✨Tip Number 1
Network like a pro! Reach out to people in the eye care field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common questions your way, especially those related to emotional support and relationship building. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show off your tech skills! Since you'll be using Microsoft 365 daily, make sure you're familiar with its features. Maybe even create a quick presentation about how you would use these tools in your role as an Eye Care Liaison Officer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Eye Care Liaison Officer, Scarborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in delivering information and advice services. We want to see how your skills align with the role of Eye Care Liaison Officer, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate how you've built professional relationships in the past. Share specific examples that show your ability to connect with patients and clinicians alike.
Be Organised and Detail-Oriented:Given the importance of record-keeping in this position, make sure your application is well-organised and free of errors. We appreciate attention to detail, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Blind Ambition
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Eye Care Liaison Officer. Familiarise yourself with the emotional support and guidance aspects of the role, as well as the importance of accurate record-keeping and using Microsoft 365. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Communication Skills
Since this role involves building relationships with patients and clinicians, be prepared to share examples of how you've successfully communicated in previous roles. Think about specific situations where you provided information or support, and how you tailored your approach to meet individual needs.
✨Demonstrate Your Organisational Skills
With admin tasks being a significant part of the job, it's crucial to highlight your organisational abilities. Discuss any tools or methods you use to keep track of patient records and manage your workload effectively. This will show that you're ready to handle the demands of the position.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the work environment, and the support available for professional development. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.
