At a Glance
- Tasks: Support victims of crime through compassionate communication and tailored interventions.
- Company: Victim Support, a leading charity dedicated to helping those affected by crime.
- Benefits: Flexible working, generous leave, pension contributions, and exclusive discounts.
- Other info: Join a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills; experience is a plus but not essential.
The predicted salary is between 26748 - 26748 £ per year.
We have an exciting new opportunity for a Triage & Early Interventions Officer to join the team in Thames Valley working 37.5 hours a week on a fixed term basis until 31st March 2027. This is a home based role; however it is a requirement of our contract that all applicants must reside within Oxfordshire, Berkshire or Buckinghamshire and there is a requirement for occasional travel throughout the whole Thames Valley area to attend Team Days and 121 Meetings.
What we offer:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
This role is based from home with a requirement for occasional travel to venues across the region to attend Team Days and other meetings as required. You will be working Monday to Friday between 9am and 5pm. As a Triage & Early Intervention Officer, you will be:
- Talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same and you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience.
- Working within a small supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Previous experience in a similar role would be helpful but is not essential as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. We celebrate diversity and create a workplace where everyone feels they belong. We are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
Triage and Early Interventions Officer in Reading employer: Blind Ambition
Victim Support is an exceptional employer that prioritises the wellbeing and development of its staff, offering flexible working options and generous annual leave, including a special day off for your birthday. With a strong commitment to inclusivity and diversity, employees benefit from ongoing training, career progression opportunities, and a supportive work culture that values resilience and communication skills in helping those affected by crime. Located in the Thames Valley area, this role provides a unique chance to make a meaningful impact while enjoying a range of employee benefits and a collaborative team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Triage and Early Interventions Officer in Reading
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Victim Support. Understand their mission and values, and think about how your experiences align with their goals. This will help you show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions for roles like Triage and Early Interventions Officer, and practice articulating your thoughts clearly. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Showcase your soft skills! In this role, communication and resilience are key. Think of examples from your past where you've demonstrated these skills, especially in challenging situations. Be ready to share these stories during your interview.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Victim Support site. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Triage and Early Interventions Officer in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Triage and Early Interventions Officer role. Highlight any relevant experience or skills that match the job description, especially your communication skills and ability to support those in distress.
Show Your Passion:Let us see your enthusiasm for helping others! In your application, share why you’re drawn to this role and how you connect with our mission at Victim Support. A personal touch can really make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We want to understand your experiences and motivations without having to sift through unnecessary details.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Blind Ambition
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Triage and Early Interventions Officer. Familiarise yourself with the key skills required, such as communication and resilience, and think about how your experiences align with these.
✨Showcase Your Empathy
This role involves talking to people from various backgrounds who may be experiencing trauma. Prepare examples that demonstrate your ability to empathise and support others. Think about times when you've helped someone in need or dealt with sensitive situations.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle difficult conversations. Practice responding to hypothetical situations related to trauma and support, as this will help you feel more confident during the interview.
