At a Glance
- Tasks: Support projects, events, and member communications in a dynamic charity environment.
- Company: Join Ehlers-Danlos Support UK, a charity making a difference.
- Benefits: Flexible part-time hours, competitive salary, and a supportive team culture.
- Other info: Hybrid working model with opportunities for personal growth.
- Why this job: Make a real impact while developing your organisational and communication skills.
- Qualifications: Experience in admin or project support, strong communication, and IT skills.
The predicted salary is between 28000 - 28000 £ per year.
The Ehlers-Danlos Support UK is seeking an Operations Support Assistant in London, Greater London (Hybrid). The salary is £28,000 per year (FTE) for a part-time position (0.6 FTE, 21 hours per week), with flexibility but must include a Tuesday morning for team meetings. This is a permanent role within a charity that actively supports individuals with disabilities.
About the role
The Administrative Assistant plays a key role in supporting the effective delivery of services, projects, events, and member communications across the organisation. Working closely with the Head of Services and colleagues across teams, the postholder will provide high-quality administrative, project, and operational support, helping to ensure services run efficiently and members receive excellent support and communication. This is a varied role requiring excellent organisational skills, attention to detail, strong communication abilities, and the capacity to manage multiple priorities.
Key Responsibilities
- Services Administration
- Provide administrative support for the planning, delivery, and evaluation of webinars and online events.
- Support the production and distribution of Fragile Links, including content coordination, proofreading, scheduling, and publication processes.
- Assist the Head of Services with the administration and project management of conferences, events, and service-related projects.
- Maintain accurate project records, databases, and documentation.
- Update information on the website when requested.
- Maintain records and information on research requests.
- Project Administration
- Provide administrative support for partnership projects.
- Maintain accurate participant and project records in line with data protection requirements.
- Coordinate member communications relating to projects and programmes.
- Monitor participation, gather feedback, and support project reporting.
- Membership and Member Support
- Support colleagues with membership communications and messaging when required.
- Assist with member enquiries and administrative requests.
- Ensure member records are maintained accurately and confidentially.
- Cross-Team Administration and Support
- Provide customer service support for the online shop, including responding to customer enquiries and assisting with product updates.
- Contribute to organisation-wide projects and initiatives as required.
- Database administration.
- Support fundraising administration tasks.
- General Responsibilities
- Work collaboratively with colleagues across all teams.
- Maintain accurate records and databases in accordance with organisational policies and GDPR requirements.
- Undertake other duties appropriate to the role as reasonably required.
Person Specification
Essential
- Experience in an administrative, project support, or coordinator role.
- Excellent organisational and time management skills.
- Strong attention to detail and accuracy.
- Willingness to speak to people over the phone and respond to enquiries.
- Ability to manage multiple tasks and competing priorities.
- Strong written and verbal communication skills.
- Good IT skills, including Microsoft Office and database/CRM systems.
- Experience maintaining records and handling confidential information.
- Ability to work independently and as part of a team.
- Commitment to providing excellent customer and member service.
Desirable
- Experience working within the charity, membership, or health sector.
- Knowledge of Donorfy, WordPress, and digital communication platforms.
- Understanding of the needs of people living with long-term health conditions or disabilities.
Please note that the successful candidate will be required to undergo a fully enhanced DBS check prior to commencing employment with EDS UK.
How to apply
To read the full job description and submit your application, please visit the link below: Click here to apply.
Applications cannot be made through the Blind Ambition Recruitment platform for this role.
Operations Support Assistant employer: Blind Ambition
Ehlers-Danlos Support UK is an exceptional employer, offering a supportive and flexible work environment in the heart of London. With a strong commitment to employee growth and development, the organisation fosters a collaborative culture where your contributions directly impact the lives of those living with Ehlers-Danlos syndrome. Enjoy the benefits of hybrid working, a part-time schedule, and the opportunity to engage in meaningful projects that make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Assistant
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Blind Ambition. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Blind Ambition directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Blind Ambition’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Operations Support Assistant
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Operations Support Assistant at Blind Ambition, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Operations Support Assistant, customise your documents to fit the vibe of Blind Ambition. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Blind Ambition
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Blind Ambition. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Blind Ambition's needs. They’ll want to know that you can commit without compromising your passion for the work!
