At a Glance
- Tasks: Provide immediate support to families affected by the sudden death of a child or young person.
- Company: 2wish, a charity dedicated to supporting bereaved families across Wales.
- Benefits: Competitive salary, flexible working hours, and 28 days annual leave.
- Other info: Hybrid role with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in the lives of families during their toughest times.
- Qualifications: Empathy, strong communication skills, and a passion for helping others.
The predicted salary is between 27427 - 27427 £ per year.
Employer: 2wish
Location: Wales, United Kingdom (Hybrid)
Salary: £27,427 per annum (pro‑rated for part‑time hours)
Hours: Part‑time, 30 hours per week (Monday, Wednesday, Friday plus a flexible day)
Contract type: Permanent
Objective: 2wish provides support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- Advocate and campaign on behalf of suddenly bereaved families
Context of Role
2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. The charity offers immediate casework support and ongoing aftercare services—including counselling, complementary therapies, play therapy, support groups, support events, and a respite cottage—to families across all of Wales and bordering counties in England.
Main Duties
Service
- Initiate immediate support for a caseload of families whose children and young people aged 0‑25 have died suddenly and unexpectedly across the region
- Contact all families within 24‑48 hours of referrals by telephone
- Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a caseload of families through home visits and ongoing weekly telephone calls
- Liaise with the Counselling Support and Outreach Coordinator to organise formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- Work with hospital staff, GPs, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
- Liaise with other professionals working alongside the family to provide a holistic and multi‑agency approach to support
- Attend relevant forums within the area
- Deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
- Monitor the use of the memory boxes and ensure families have been offered a memory box
- Work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- Submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- Signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
General
- Organise own work agenda, time management and administration
- Show respect and sensitivity for the cultural and religious beliefs of families
- Undertake learning opportunities and seek them out for the team
- Adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and proactively implement new safe working practices as appropriate
- Attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one‑to‑one meetings, and undertake, as appropriate, courses/training/other developmental activities relevant to the role
- Contribute on the social media platforms maintained by 2wish
This role is subject to a DBS check.
Benefits
Contract type: Permanent
Annual leave: 28 days plus
Immediate Support Coordinator - West Wales in London employer: Blind Ambition
2wish is an exceptional employer dedicated to providing vital support to families affected by the sudden loss of a child or young person. With a strong focus on employee well-being, the organisation fosters a compassionate work culture that values personal growth and professional development through ongoing training and support. Located in beautiful West Wales, employees enjoy the flexibility of hybrid working arrangements, allowing for a healthy work-life balance while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Immediate Support Coordinator - West Wales in London
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Blind Ambition, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
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✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
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We think you need these skills to ace Immediate Support Coordinator - West Wales in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Blind Ambition. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Blind Ambition.
How to prepare for a job interview at Blind Ambition
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Blind Ambition.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Immediate Support Coordinator - West Wales at Blind Ambition.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Blind Ambition that you're ready to hit the ground running in the Immediate Support Coordinator - West Wales role.
