At a Glance
- Tasks: Support families affected by Congenital Heart Disease through outreach and community engagement.
- Company: ECHO charity, dedicated to improving lives of children and young people.
- Benefits: Flexible working, 25 days annual leave, and a winter shopping day off.
- Other info: Join a dynamic team focused on inclusivity and impactful outreach.
- Why this job: Make a real difference in the lives of families and young people in need.
- Qualifications: Passion for community support and strong communication skills.
The predicted salary is between 16500 - 22000 £ per year.
Hours of Work: 24 or 32 hours per week.
Salary: £27,500 FTE – Actual Salary = 24h £16,500 PA / 32h £22,000
Place of Work: ECHO charity Office, 1 Royal Street, London SE1 7LL; Office & hospital-based Evelina London Children’s Hospital, with some community work.
Days of Work: Mandatory Monday team day & Thursday will be an 8 pm finish. Actual days/hours to be agreed.
Responsible to: People and Impact Lead
Type of Contract: 2 years (24 month contract)
Benefits include: 25 days annual leave (pro rata) increasing to 28 in service, winter shopping day off, workplace pension & flexible working.
Our role provides support to families of children and young people aged 0‑25 affected by Congenital Heart Disease (CHD) and patients. Roughly 20% of the time is dedicated to finding out the needs of 18‑25 patients, parents, and siblings, and developing support and information for them.
- Provide a safe space for families, in person, online, and on the phone.
- Provide support to children, young people, and parents/carers affected by CHD from diagnosis to adult.
- Research the support needs of younger adults, from 18‑25 years across the CHD community, including patients, siblings/young carers, and parents/carers.
- Ensure EDI is a primary focus – help us ensure everyone can access our services.
- Be there from diagnosis throughout childhood – work with our Youth Worker & Families and Volunteer Coordinator to ensure our families are supported.
- Create ways to utilise the ECHO database to understand our own memberships and provide information and support to families of children with heart conditions and those with additional needs.
- Review and upgrade information for families, build strong relationships with referrers by attending meetings, providing talks and outreach across the network hospitals, delivering paediatric Cardiology services via Evelina London and the Royal Brompton.
- Seek to offer support services to families treated locally in network hospitals – Annual mail out & visit.
- Represent families throughout the community and consider the varied needs of ECHO members and how they might be included in our service offering.
- Research what young parents under 25 need, and the needs of patients who are 18‑25.
- Provide fun sessions to children, young people and families.
- Bring like‑minded people together; our events are a vital part of your work – some will be out of hours.
Requirements: DBS, two references. This role will need DBS, two references, and an honorary contract with the NHS. ECHO is an equal opportunities employer and welcomes applications from everyone.
Families and Outreach Coordinator in London employer: Blind Ambition
ECHO charity is an exceptional employer, dedicated to supporting families and young individuals affected by Congenital Heart Disease. With a strong focus on employee well-being, we offer flexible working hours, generous annual leave, and a vibrant work culture that prioritises inclusivity and personal growth. Located in the heart of London, our office provides a collaborative environment where you can make a meaningful impact while developing your skills alongside passionate colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Families and Outreach Coordinator in London
✨Tip Number 1
Network like a pro! Attend events related to families and outreach, especially those focused on health and community support. Chat with people, share your passion for helping families affected by CHD, and don’t forget to collect business cards!
✨Tip Number 2
Show up prepared! When you get an interview, research the ECHO charity and its mission. Be ready to discuss how your skills can help improve support for families and young people affected by congenital heart disease.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm for the role and your commitment to supporting families.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the lives of families affected by CHD.
We think you need these skills to ace Families and Outreach Coordinator in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for supporting families and young people shine through. We want to see your genuine interest in working with those affected by Congenital Heart Disease (CHD) and how you can make a difference.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the role of Families and Outreach Coordinator. We love seeing how your background fits into our mission, so don’t hold back on showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly understand why you’re the perfect fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Blind Ambition
✨Know Your Audience
Before the interview, take some time to research ECHO charity and their mission. Understand the specific needs of families affected by Congenital Heart Disease (CHD) and think about how your experience aligns with their goals. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Empathy
As a Families and Outreach Coordinator, empathy is key. Prepare examples from your past experiences where you've supported families or individuals in challenging situations. Highlight your ability to create safe spaces and build relationships, as this will resonate well with the interviewers.
✨Be Ready to Discuss EDI
Equity, Diversity, and Inclusion (EDI) are crucial for this role. Think about how you can contribute to making services accessible for everyone. Be prepared to discuss any relevant initiatives you've been involved in or ideas you have for promoting EDI within the community.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the challenges ECHO faces. This not only shows your interest but also helps you gauge if the organisation is the right fit for you. Plus, it gives you a chance to demonstrate your proactive nature.
