At a Glance
- Tasks: Support our counselling centre by managing appointments and handling enquiries.
- Company: Join a well-established charity making a difference in mental health.
- Benefits: Competitive salary, flexible hours, and a supportive team environment.
- Other info: Opportunities for both full-time and part-time roles available.
- Why this job: Be part of a mission-driven organisation that values community and mental health.
- Qualifications: Strong communication skills and attention to detail; interest in counselling is a plus.
The predicted salary is between 29500 - 29500 £ per year.
West London Centre for Counselling is a well-established charity which currently provides free counselling to the local community through a contract with NHS Talking Therapies in Hammersmith and Fulham, as well as low-cost counselling for which clients can self-refer directly online, and is expanding into other services under the leadership of a CEO who joined us in 2025.
We are now looking for an efficient Administrator to play a key role in supporting the Centre and its staff. The position involves:
- Updating our secure databases with appointments and clinical information
- Handling enquiries by email and telephone
- Providing receptionist duties
- Training counsellors in administrative procedures
- Contributing to the overall smooth running of the Centre
The ideal candidate will have excellent attention to detail and exceptionally clear verbal and written communication skills, and a knowledge of - or willingness to learn about - the fields of counselling and psychotherapy, and will be a positive and thoughtful team player.
We imagine this as a full-time, 5-day-per-week position (35h pw), with at least one evening shift per week (until 9pm); however, we are open to applications from people interested in the role on a part-time basis, please state this clearly in your application.
WLCC is committed to accessibility, inclusion and a fair recruitment process. If you need to discuss adjustments or access requirements regarding your application, please contact us.
To read the full job description and submit your application, please visit the link below:
Click here to apply
Administrator in London employer: Blind Ambition
The West London Centre for Counselling is an exceptional employer, offering a supportive and inclusive work environment in the heart of Hammersmith. With a commitment to mental health and social welfare, employees benefit from meaningful work that directly impacts the community, alongside opportunities for professional growth and development. The Centre values flexibility, welcoming both full-time and part-time applicants, making it an ideal workplace for those seeking a rewarding career in administration within the charitable sector.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Blind Ambition.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Blind Ambition!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Blind Ambition, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Blind Ambition or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Administrator in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Blind Ambition:Before hitting send, make sure to tailor your application specifically to Blind Ambition! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Blind Ambition
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
