At a Glance
- Tasks: Manage operations and lead a team to support community transport services.
- Company: Arun Community Transport, dedicated to helping vulnerable residents.
- Benefits: Competitive pay, part-time hours, and a chance to make a real difference.
- Other info: Dynamic role with varied tasks and opportunities for personal growth.
- Why this job: Join a passionate team and impact your local community every day.
- Qualifications: Experience in operations and team leadership; commitment to community service.
The predicted salary is between 15.19 - 15.19 £ per hour.
Arun Community Transport in Littlehampton, West Sussex is seeking a Service Manager for a part-time position (25 hours per week, Monday to Friday, 8:30am to 1:30pm). This is a permanent contract with a salary of £19,752 pro rata (£29,628 FTE).
Every day, elderly and vulnerable residents across the Arun District rely on Arun Community Transport to get to their doctors, hospitals, and social activities. Our volunteer drivers are more than transport; they are a lifeline. The Service Manager will take overall operational responsibility for our busy office and the service that makes this possible every morning. This is a hands-on, varied role with genuine community impact.
You will oversee our booking and transport management system, ensure vehicles and drivers are safe and compliant, look after our members and their experience of the service, and lead a small, dedicated team of paid staff and volunteers. No two days are alike. You will need to be organised, calm under pressure, and someone who genuinely cares about the work we do. In return, you will join a passionate, community-rooted organisation and play a central role in keeping it running.
What you will be doing:
- Taking overall operational responsibility for the service, including scheduling, compliance, systems, and member experience.
- Leading our Administrator and a team of office and driver volunteers.
- Overseeing our booking and transport management system, ensuring it runs effectively and that all records are accurate.
- Keeping our Wheelchair Accessibility Vehicle and all driver vehicles safe, insured, and compliant.
- Working closely with the CEO to develop and improve the service.
What we are looking for:
- Experience in an operational, scheduling, or coordination role.
- Experience leading or supervising a team, paid or voluntary.
- Highly organised, calm under pressure, and confident with digital systems.
- A genuine commitment to making a difference in the local community.
- Experience in the charity or community transport sector is desirable but not essential.
Service Manager in Littlehampton employer: Blind Ambition
Arun Community Transport is an exceptional employer that offers a meaningful role as a Service Manager in the heart of Littlehampton, West Sussex. With a strong commitment to community service, employees enjoy a supportive work culture that values teamwork and personal growth, alongside flexible working hours that promote a healthy work-life balance. Join us to make a real difference in the lives of vulnerable residents while being part of a passionate team dedicated to enhancing local transport services.
