At a Glance
- Tasks: Coordinate services, manage appointments, and support our mission to improve lives affected by epilepsy.
- Company: Join Epilepsy Action, a passionate charity dedicated to making a difference.
- Benefits: Flexible work environment, supportive culture, and opportunities for personal growth.
- Other info: Inclusive workplace that values diversity and supports work-life balance.
- Why this job: Make a real impact behind the scenes while enhancing your organisational skills.
- Qualifications: Strong organisational skills, proactive attitude, and good communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about providing quality support and ensuring that everyone has a positive experience? Do you thrive in a dynamic environment where your organisational skills and attention to detail make a real impact? Epilepsy Action is looking for a dedicated Services Admin Coordinator to join our team!
As a Services Admin Coordinator, you will be the backbone of our services team, ensuring smooth operations, coordinating key activities, and supporting our mission to improve the lives of people affected by epilepsy.
Responsibilities- Work closely with services teams to create listings for virtual events to enable people to learn more about epilepsy.
- Create and amend webpages for our services.
- Arrange service users appointments and reschedule them as necessary in line with our service guidelines.
- Respond to enquiries via telephone and digital channels ensuring they are logged on our CRM.
- Utilise process mapping and IT skills to identify efficiencies across services.
- Support the gathering of service user feedback for evaluation purposes.
- Support with the marketing of services.
- Maintain our presence in national and regional directories.
This is a role where you'll make a positive difference behind the scenes, utilising your organisational skills and initiative to streamline processes.
Qualifications- Organised and able to effectively prioritise across multiple tasks.
- Supportive with the ability to listen to the needs of the service delivery teams and provide solutions to ensure services are delivered effectively.
- Proactive, identifying opportunities to streamline processes.
- A good communicator and team player but also able to work independently.
- Skilled with IT and quick to pick up new software.
- Committed to delivering excellent service for internal and external stakeholders.
We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn't about numbers; it's about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged. We recognise that each person's experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions. We actively encourage applications from people from all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We are proud to be a Disability Confident Leader and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best, so if you require any reasonable adjustments please let us know.
As we achieve the goals in our 2024 - 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team. We understand the importance of a work‑life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them while also meeting the needs of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you. At Epilepsy Action, we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full‑time employees. The expectation to collaborate face‑to‑face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.
Services Admin Coordinator in Leeds employer: Blind Ambition
At Epilepsy Action, we pride ourselves on being an exceptional employer that values inclusivity and diversity, ensuring every team member feels respected and empowered. Our supportive work culture fosters collaboration and flexibility, allowing you to thrive in your role as a Services Admin Coordinator while making a meaningful impact on the lives of those affected by epilepsy. With opportunities for personal growth and a commitment to work-life balance, joining our passionate team in Leeds means contributing to a vital mission in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Services Admin Coordinator in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Epilepsy Action. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether in interviews or casual settings, highlight your organisational skills and attention to detail. Share examples of how you've streamlined processes in past roles.
✨Tip Number 3
Be proactive! If you see an opportunity to improve something in the application process or during interviews, don’t hesitate to suggest it. This shows your initiative and commitment to making a positive impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making it easier for you to stay in the loop.
We think you need these skills to ace Services Admin Coordinator in Leeds
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for supporting people shine through! We want to see how much you care about making a positive impact in the lives of those affected by epilepsy.
Be Organised:Just like in the role, your application should be well-structured and easy to follow. Use clear headings and bullet points where necessary to highlight your skills and experiences that match the job description.
Tailor Your Application:Make sure to customise your application to reflect the specific responsibilities and qualifications mentioned in the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Blind Ambition
✨Know the Mission
Before your interview, take some time to understand Epilepsy Action's mission and values. This will help you align your answers with their goals and show that you're genuinely passionate about making a difference in the lives of people affected by epilepsy.
✨Showcase Your Organisational Skills
As a Services Admin Coordinator, your organisational skills are key. Prepare examples from your past experiences where you've successfully managed multiple tasks or streamlined processes. Be ready to discuss how you prioritise tasks and ensure smooth operations.
✨Demonstrate Your IT Proficiency
Since the role requires strong IT skills, brush up on any relevant software or tools mentioned in the job description. If you have experience with CRM systems or process mapping, be sure to highlight this during your interview to showcase your ability to adapt quickly.
✨Emphasise Teamwork and Communication
Epilepsy Action values collaboration, so be prepared to discuss how you work effectively within a team. Share examples of how you've listened to team members' needs and provided solutions, as well as how you communicate with both internal and external stakeholders.
