At a Glance
- Tasks: Support families affected by Congenital Heart Disease and develop tailored resources for young patients.
- Company: ECHO charity, dedicated to improving lives of families and young people.
- Benefits: Flexible working, 25 days annual leave, and a winter shopping day off.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of families while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for supporting families.
The predicted salary is between 16500 - 22000 € per year.
Hours of Work: 24 or 32 hours per week.
Salary: £27,500 FTE – Actual Salary = 24h £16,500 PA / 32h £22,000
Place of Work: ECHO charity Office, 1 Royal Street, London SE1 7LL; Office & hospital-based Evelina London Children’s Hospital, with some community.
Days of Work: Mandatory Monday team day & Thursday will be an 8 pm finish. Actual days/hours to be agreed.
Responsible to: People and Impact Lead
Type of Contract: 2 years (24 month contract)
Benefits include: 25 days annual leave (pro rata) increasing to 28 in service, winter shopping day off, workplace pension & flexible working.
Our role provides support to families of children and young people aged 0‑25 affected by Congenital Heart Disease (CHD) and patients. Roughly 20% of the time is dedicated to finding out the needs of 18‑25 patients, parents, and siblings, and developing support and information for them.
- Provide a safe space for families, in person, online, and on the phone.
- Provide support to children, young people, and parents/carers affected by CHD from diagnosis to adult.
- Research the support needs of younger adults, from 18‑25 years across the CHD community, including patients, siblings/young carers, and parents/carers.
- Ensure EDI is a primary focus – help us ensure everyone can access our services.
- Be there from diagnosis throughout childhood – work with our Youth Worker & Families and Volunteer Coordinator to ensure our families are supported.
- Create ways to utilise the ECHO database to understand our own memberships and provide information and support to families of children with heart conditions and those with additional needs.
- Review and upgrade information for families, build strong relationships with referrers by attending meetings, providing talks and outreach across the network hospitals, delivering paediatric Cardiology services via Evelina London and the Royal Brompton.
- Seek to offer support services to families treated locally in network hospitals – Annual mail out & visit.
- Represent families throughout the community and consider the varied needs of ECHO members and how they might be included in our service offering.
- Research what young parents under 25 need, and the needs of patients who are 18‑25.
- Provide fun sessions to children, young people and families.
- Bring like‑minded people together; our events are a vital part of your work – some will be out of hours.
Requirements: DBS, two references. This role will need DBS, two references, and an honorary contract with the NHS. ECHO is an equal opportunities employer and welcomes applications from everyone.
Families and Outreach Coordinator employer: Blind Ambition
ECHO charity is an exceptional employer, offering a supportive and inclusive work environment dedicated to making a meaningful impact on the lives of families affected by Congenital Heart Disease. With flexible working hours, generous annual leave, and a strong focus on employee development, ECHO fosters a culture of collaboration and community engagement, ensuring that every team member feels valued and empowered in their role. Located in the heart of London, employees benefit from a vibrant city atmosphere while contributing to vital outreach initiatives that directly support children and young people.
StudySmarter Expert Advice🤫
We think this is how you could land Families and Outreach Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the field of outreach and support for families. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, make sure to express why you care about supporting families affected by Congenital Heart Disease. Share personal stories or experiences that highlight your commitment to the cause.
✨Tip Number 3
Be proactive! If you see a role that fits, apply through our website and follow up with a friendly email. Let them know you’re excited about the opportunity and keen to contribute to their mission. A little enthusiasm goes a long way!
✨Tip Number 4
Prepare for interviews by researching the organisation and its community impact. Think about how you can bring value to their team, especially in understanding the needs of families and young adults. Tailor your answers to show you’re the perfect fit for their outreach goals!
We think you need these skills to ace Families and Outreach Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Families and Outreach Coordinator role. Highlight your relevant experience and skills that align with supporting families affected by Congenital Heart Disease. We want to see how you can make a difference!
Show Your Passion:Let your enthusiasm shine through in your application! Share why you're passionate about working with families and young people, especially those impacted by CHD. We love seeing candidates who genuinely care about making a positive impact.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants communicate their ideas effectively, as it reflects how you'll interact with families and colleagues.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at ECHO!
How to prepare for a job interview at Blind Ambition
✨Know Your Audience
Before the interview, take some time to research ECHO charity and their mission. Understand the specific needs of families affected by Congenital Heart Disease (CHD) and think about how your experience aligns with their goals. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Empathy
As a Families and Outreach Coordinator, empathy is key. Prepare examples from your past experiences where you've supported families or young people, especially in challenging situations. Highlight your ability to create safe spaces and build relationships, as this will resonate well with the interviewers.
✨Be Ready to Discuss EDI
Equity, Diversity, and Inclusion (EDI) are crucial for this role. Think about how you can contribute to making services accessible for everyone. Be prepared to discuss any relevant initiatives you've been involved in or ideas you have for promoting EDI within the community.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the challenges ECHO faces. This not only shows your interest but also helps you gauge if the organisation is the right fit for you. Plus, it gives you a chance to demonstrate your proactive nature!
