Employee Access Assistant / Support Worker
Employee Access Assistant / Support Worker

Employee Access Assistant / Support Worker

Ilford Full-Time No home office possible
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At a Glance

  • Tasks: Support a person with sight loss by providing assistance and companionship.
  • Company: Join Guide Dogs, a leading charity dedicated to helping those with visual impairments.
  • Benefits: Enjoy flexible hours, a supportive environment, and the chance to make a real difference.
  • Why this job: Be part of a fulfilling role that values your contributions and promotes personal growth.
  • Qualifications: Good communication skills and a caring attitude are essential; no prior experience needed.
  • Other info: Work 25 hours a week with flexible start and finish times at our Redbridge office.

We have a fantastic new job opportunity for a Support Worker / Employee Access Assistant to support the Dog Training Support Coordinator at our Redbridge site. As the Employee Access Assistant, you will form a close and trusting working relationship with the supported person. Having a person-centred approach, good communication skills, flexibility, and understanding are extremely important. In this role, you will work in a growing and fulfilling environment where your efforts will be greatly appreciated by Guide Dogs and the people they help.

This position is based on-site at our Redbridge office, working closely with and supporting the Dog Training Support Coordinator. The role involves 25 hours per week, with flexible start and finish times. Core hours are 9-5, but there may be times when earlier or later hours are required.

Responsibilities will be detailed in the recruitment pack but may include:

  • Driving the supported person to facilitate travel requirements.
  • Providing sighted assistance, including orientation and sighted guiding in unfamiliar environments.
  • Note-taking and reading documentation to the supported person, handling information sensitively, and maintaining confidentiality in accordance with data protection laws.
  • Assisting with basic data entry on Microsoft Office applications, maintaining Outlook calendar, and keeping accurate, confidential records.
  • Locating information from various sources, including the intranet, print materials, and internal Guide Dogs systems.

Employee Access Assistant / Support Worker employer: Blind Ambition

Guide Dogs is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where your contributions are valued. Working on-site in Redbridge, you will enjoy flexible hours and the opportunity to make a meaningful impact in the lives of those you support, all while being part of a dedicated team committed to enhancing the quality of life for individuals with visual impairments.
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Contact Detail:

Blind Ambition Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Employee Access Assistant / Support Worker

✨Tip Number 1

Familiarise yourself with the principles of person-centred care. Understanding how to tailor your support to meet individual needs will show that you are committed to providing the best assistance possible.

✨Tip Number 2

Brush up on your communication skills, especially in terms of active listening and empathy. Being able to connect with the supported person will be crucial in building a trusting relationship.

✨Tip Number 3

Gain some knowledge about the Guide Dogs organisation and its mission. Showing that you understand their values and goals can set you apart from other candidates.

✨Tip Number 4

Be prepared to discuss your flexibility in working hours during the interview. Highlighting your willingness to adapt to the needs of the role will demonstrate your commitment and reliability.

We think you need these skills to ace Employee Access Assistant / Support Worker

Person-Centred Approach
Excellent Communication Skills
Flexibility and Adaptability
Understanding of Confidentiality and Data Protection
Driving Skills
Orientation and Sighted Guiding Techniques
Basic Data Entry Skills
Proficiency in Microsoft Office Applications
Time Management
Empathy and Compassion
Problem-Solving Skills
Ability to Build Trusting Relationships
Attention to Detail
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Employee Access Assistant / Support Worker position. Tailor your application to highlight how your skills and experiences align with these needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in support roles or working with individuals who require assistance. Mention specific examples that demonstrate your person-centred approach and communication skills.

Showcase Your Skills: Make sure to include key skills relevant to the role, such as flexibility, understanding, and proficiency in Microsoft Office applications. Provide examples of how you've used these skills in past roles.

Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for supporting others and your interest in the role at Guide Dogs. Use this opportunity to convey your personality and commitment to making a difference.

How to prepare for a job interview at Blind Ambition

✨Show Your Person-Centred Approach

During the interview, emphasise your ability to build trusting relationships. Share examples of how you've successfully supported individuals in the past, showcasing your empathy and understanding.

✨Demonstrate Communication Skills

Good communication is key for this role. Be prepared to discuss how you adapt your communication style to meet the needs of different individuals. Consider sharing a specific instance where effective communication made a difference.

✨Highlight Flexibility and Adaptability

Since the role requires flexibility in working hours, be ready to discuss your availability and willingness to adjust your schedule. Mention any previous experiences where you had to adapt quickly to changing circumstances.

✨Familiarise Yourself with Data Protection Laws

Understanding confidentiality and data protection is crucial. Brush up on relevant laws and be prepared to discuss how you would handle sensitive information responsibly in your role as an Employee Access Assistant.

Employee Access Assistant / Support Worker
Blind Ambition

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