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- Tasks: Provide expert welfare benefits advice and support clients in understanding their entitlements.
- Company: Join a leading legal advice provider with a dynamic and client-focused culture.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Work in a supportive team environment with excellent career progression.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Strong communication skills and attention to detail; trainee applicants welcome.
The predicted salary is between 25000 - 26000 £ per year.
Citizens Advice Bradford & Airedale and Bradford Law Centre is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client-focused and dynamic service with a track record of delivering high-quality advice.
Our Welfare Benefits team provides a professional welfare benefits advice service, which enables clients to understand their entitlement to welfare benefits and eligibility criteria. The post holder will work as part of a well-established team, providing a reliable and effective welfare benefits advice service across all advice channels and access points, utilised by Bradford and Airedale Citizens Advice & Law Centre.
As a Welfare Benefits Adviser/Trainee, you will have/develop a detailed understanding of the welfare benefits system. Working as part of our welfare benefits team, you will provide client support over the phone, digitally, and in-person.
To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills, and present and conduct yourself in a professional and courteous manner with all clients seeking support. You will liaise with contacts within the DWP to find resolutions for escalated issues and understand the importance of security and data protection. You will have a good standard of numeracy to perform benefit check calculations to aid the advice process and be proficient in the use of computer packages with a working knowledge of Microsoft Office. You will have an open and friendly demeanour and be able to work as part of a diverse team.
Please be aware that Bradford and Airedale Citizens Advice & Law Centre are not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. Verification of your right to work will be undertaken for successful candidates.
Closing date: 12 noon Monday 11th May 2026
Interview date: Thursday 21st May 2026 (in person)
To read the full job description and submit your application, please visit the link below:
Applications cannot be made through the Blind Ambition Recruitment platform for this role.
Welfare Benefits Adviser (Trainee considered) in Bradford employer: Blind Ambition
Contact Detail:
Blind Ambition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Benefits Adviser (Trainee considered) in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the welfare benefits sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to welfare benefits advice. Think about scenarios where you've helped others or solved problems, as these will showcase your skills and experience effectively.
✨Tip Number 3
Show your passion for helping others! During interviews, share stories that highlight your commitment to client support and how you’ve made a difference in someone’s life. This will resonate well with employers in the welfare sector.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Welfare Benefits Adviser (Trainee considered) in Bradford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Welfare Benefits Adviser role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Communication Skills: As a Welfare Benefits Adviser, you'll need to communicate effectively with clients. Use your application to demonstrate your listening and questioning skills. We love seeing examples of how you've successfully interacted with others in the past!
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, double-check for any errors or omissions. We appreciate candidates who take the time to ensure their submissions are polished and professional.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Blind Ambition
✨Know Your Welfare Benefits
Make sure you brush up on your knowledge of the welfare benefits system. Familiarise yourself with the different types of benefits, eligibility criteria, and recent changes in legislation. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Active Listening
During the interview, demonstrate your excellent listening skills by engaging with the interviewer. Reflect back what they say and ask clarifying questions if needed. This shows that you can communicate effectively, which is crucial for a Welfare Benefits Adviser.
✨Showcase Your Attention to Detail
Since accuracy is key in this role, be prepared to discuss examples from your past experiences where attention to detail made a difference. Whether it’s a project at school or a previous job, highlight how your meticulous nature helped achieve positive outcomes.
✨Be Friendly and Professional
Your demeanour matters! Approach the interview with an open and friendly attitude while maintaining professionalism. This balance will reflect your ability to connect with clients and work well within a diverse team, which is essential for this position.