At a Glance
- Tasks: Lead and develop the Business Support team while ensuring high-quality service delivery.
- Company: Join Blick Rothenberg, an award-winning tax and accountancy firm focused on excellence.
- Benefits: Competitive salary, study support, flexible working, and a nurturing environment.
- Other info: Inclusive culture with excellent career growth opportunities.
- Why this job: Make a real impact by supporting business leaders and driving process improvements.
- Qualifications: Strong leadership, communication skills, and experience with CRM systems.
The predicted salary is between 51750 - 63250 £ per year.
About Us
- Business Support Manager
- Competitive Salary + Study Support + Benefits
Are you looking to develop your career within a nurturing environment where you can flourish?
Do you want to join an award-winning firm that strives for excellence and success for our clients, our people and our business?
Blick Rothenberg
Blick Rothenberg are a leading tax, accountancy and business advisory firm founded on personal integrity and technical expertise.
Our teams work seamlessly to provide advice throughout the life cycle of our clients.
Our partner-led approach ensures that our clients receive an excellent service from a team of high-quality people who combine technical expertise with personal integrity.
Our ethos is reflected in the way that we work with our clients, taking the time to understand their business and invest in the relationship to ensure that we can provide the best advice possible.
We want success for our people, our clients and for our business.
In order to help preserve this winning formula, to bring it to life with our new joiners and to explain it to our clients, we have articulated our approach through the values of Collaboration, Authenticity Respect and being Dynamic.
You can read more about our values here.
Blick Rothenberg is committed to improving the diversity of its workforce across all levels by building a culture that’s genuinely inclusive, a culture where everyone can fulfil their potential and can be themselves.
We seek to attract smart talented people from the widest talent pool as well as those that reflect the diversity of the communities we live and work in.
BR supports flexible working (BRighter working) which aims to allow you to balance your life with the needs of colleagues and the high expectations of our clients.
The role
As a Business Support Manager, you will play a pivotal role in ensuring the overall effectiveness of the Business Support team and the high-quality service delivered to senior leaders and their teams.
You will lead by example, providing strong people leadership, operational oversight and proactive support to the business.
Your key responsibilities will include
- Leading and developing the wider Business Support team, including acting as People Manager for a number of team members.
- Overseeing and actively managing a fair and effective distribution of workload across the team, ensuring capacity, priorities and service levels are balanced.
- Building team capability by developing skills and knowledge across both technical and specialist areas of Business Support activity.
- Organising, preparing and chairing relevant manager meetings, and proactively driving actions and outcomes arising from those meetings.
- Proactively supporting business leaders and their teams ensuring a high level of service is provided at all times.
- Owning, leading and delivering ad hoc projects and process improvements, as required by the business.
- Acting as a point of escalation for issues, ensuring risks are identified early and resolved effectively. Building relationships across the business
Skills & Experience
- The highest levels of professionalism, integrity and trustworthiness, with the ability to handle confidential information with complete discretion.
- Warm, confident and professional communication skills. Exceptional attention to detail and accuracy, with strong quality and compliance standards.
- Ability to remain calm and effective under pressure, managing competing priorities.
Strong organisational and time-management skills, with the ability to prioritise and manage both personal workload and that of others.
- Excellent listening skills and emotional intelligence. Experience using CRM systems, technology and AI tools to aid processes
- Confidence in adopting new technology
- A proactive mindset with the confidence to anticipate needs, identify issues and propose practical solutions.
- A strong team player with a practical, solutions‑focused mindset and the willingness to be hands‑on when needed.
- Confidence and capability to give constructive, timely and balanced feedback, including managing difficult or sensitive conversations appropriately in managing performance.
- Strong delegation skills, with the ability to clearly brief tasks, set expectations and manage delivery through the Business Support team.
- Ability to coach, mentor and support the development of less experienced colleagues.
- Confidence to challenge constructively and influence positively at all levels.
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Business Support Manager employer: Blick Rothenberg
Blick Rothenberg is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive remuneration package alongside flexible working hours. With a strong emphasis on collaboration and respect within a dynamic, partner-led team, employees are encouraged to thrive in their roles while managing diverse client portfolios in the exciting field of US and UK tax. The nurturing environment fosters authenticity and provides ample opportunities for career advancement, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Blick Rothenberg!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Support Manager
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Blick Rothenberg, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Blick Rothenberg
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Blick Rothenberg’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
