Bletchley Park is a vibrant heritage attraction, open daily to visitors, revealing the secrets and telling fascinating stories of the secret British World War Two codebreaking operations. The mission of the Bletchley Park Trust is to attract, engage and educate people from all over the world in order to inspire them with Bletchley Park’s crucial role in World War Two.
Bletchley Park is a unique environment and a great place to work. Our people are our biggest resource, and we are committed to value, invest in and nurture our team.
We’re looking for a Retail Supervisor to join our Retail team and help keep our busy retail operation running smoothly.
Reporting to the Visitor Services and Retail Manager, you’ll play a key role in supporting the day-to-day retail administration processes. You will support with ordering, produce stock reports, analyse sales back of house, and will be involved in stock takes, replenishment and merchandising on the shop floor. You’ll also help develop the team’s knowledge of retail processes and maintain training records.
To be successful in this role you’ll be organised, reliable and adaptable, with excellent attention to detail and the confidence to work both independently and as part of a team. You will have previous supervisory and/or administrative experience, confidence using Microsoft Office and experience with databases, EPoS or computerised retail or ticketing systems. Experience in stock management and / or experience of Gamma, TOR, or retail within a visitor attraction would be an advantage.
The role involves regular lifting and carrying of stock. Please see the job description for further details.
This is a full-time permanent role of 37.5 hours per week, working 5 days in 7, including weekends on a rolling rota. Usual hours of work will be 09.00 to 17.00. Flexibility to swap shifts, support with evening events will be required on occasion. The role is based on site at Bletchley Park, Milton Keynes (MK3 6EB).
The salary is £27,356 per annum, increasing to £28,202 per annum following successful completion of a 6-month training period.
You will receive 33 days’ annual leave per year (including statutory holidays).
Closing date for applications is Thursday 19 November 2026, 12.00 noon.
Our benefits include:
- Company Pension scheme
- Life Assurance (Death-in-Service benefit)
- Access to our BUPA Cash Plan and Employee Assistance Scheme
- Six complimentary entry passes per year (after six months service)
- A day's leave to celebrate your birthday (after twelve months service)
- Staff and Volunteer social and wellbeing events
Bletchley Park Trust is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds and are committed to ensuring that our recruitment process is transparent, fair and as inclusive as possible for all applicants.
We are also committed to safeguarding and promoting the welfare of children and adults at risk and expect all staff, volunteers and external agencies to share this commitment.
So that you can fully understand the way we use your data, please refer to our Privacy Policy for Recruitment, which can be found on our website, https://www.bletchleypark.org.uk/privacy-policies/privacy-policy-recruitment/
No agencies please.
Make a difference, be the best, value each other
Retail Supervisor in Milton Keynes employer: Bletchley Park Trust
Bletchley Park Trust is an exceptional employer, offering a unique opportunity to work at a historic site that played a crucial role in World War Two. With a strong commitment to employee growth and a collaborative work culture, the Trust fosters an environment where innovative fundraising strategies can thrive, all while contributing to the preservation of an important heritage attraction. Located in Bletchley, employees benefit from being part of a passionate team dedicated to engaging and educating visitors about the fascinating stories of Bletchley Park.