Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage bookings and enquiries, ensuring a seamless visitor experience at Bletchley Park.
- Company: Join the historic Bletchley Park Trust, a vibrant and inclusive workplace.
- Benefits: Enjoy 33 days annual leave, health plans, and social events with your team.
- Other info: Flexible working hours with opportunities for career growth in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact on visitor experiences.
- Qualifications: Previous office admin experience and excellent customer service skills required.
The predicted salary is between 26000 - 27837 £ per year.
An exciting opportunity has arisen for a fixed-term, full-time Visits Coordinator to join our busy Bookings team. Working as part of a small team, you will manage a high volume of enquiries and bookings across multiple systems, including ticketing, group visits, learning visits, and special events, while liaising with internal teams and external partners to ensure a seamless visitor experience and taking ownership of enquiries through to resolution.
This is a fast-paced role requiring the ability to manage competing priorities, switch between tasks efficiently while maintaining a high level of accuracy and attention to detail and work confidently across multiple systems.
To be successful in this role you will have previous office administration experience and excellent customer service skills, along with a friendly, professional manner on the phone, in person and with written communications. You will be a helpful and supportive team player, who is detail oriented, organised and comfortable working using their own initiative where required.
Proficiency in using Microsoft Office, including Word, Teams and Excel is also essential for this role, and previous experience of booking systems and databases would be beneficial.
Working Hours: This position is full time 37.5 hours per week during office hours Monday to Friday, with flexibility to work occasional early evenings, weekends and Bank Holidays, as required. It is a one-year fixed term appointment. Based at Bletchley Park, Milton Keynes. Salary £26,000 per annum, rising to £27,837.81 per annum post probation.
Our benefits include:
- 33 days annual leave per year (including statutory holidays).
- Access to our BUPA Cash Plan and Employee Assistance Scheme.
- Six complimentary entry passes per year (after six months service).
- Staff and Volunteer social and wellbeing events.
Bletchley Park Trust is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds and are committed to ensuring that our recruitment process is transparent, fair and as inclusive as possible for all applicants.
We are also committed to safeguarding and promoting the welfare of children and adults at risk and expect all staff, volunteers and external agencies to share this commitment.
If you feel you could be an asset to our team, please click the APPLY button to send your CV and cover letter.
Visits Coordinator / Bookings Administrator in Milton Keynes employer: Bletchley Park Trust Limited
Contact Detail:
Bletchley Park Trust Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visits Coordinator / Bookings Administrator in Milton Keynes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bletchley Park. Understanding their mission and values will help you connect your skills to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience.
✨Tip Number 3
Show off your personality! Don’t just focus on your skills; let your friendly and professional manner shine through. Remember, they want to see how you’ll fit into their team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Bletchley Park team.
We think you need these skills to ace Visits Coordinator / Bookings Administrator in Milton Keynes
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Visits Coordinator role. Highlight your relevant experience in office administration and customer service, and show us how you can manage those high volumes of enquiries like a pro!
Show Off Your Attention to Detail: In this fast-paced role, attention to detail is key! Use your application to demonstrate how you've successfully managed competing priorities in the past. A little example goes a long way in showing us you're the right fit.
Be Yourself: We want to see your personality shine through! When writing your application, let your friendly and professional manner come across. Remember, we’re looking for a supportive team player who can communicate well both in writing and on the phone.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you get all the latest updates about the role. Plus, it shows us you’re keen to be part of the Bletchley Park team!
How to prepare for a job interview at Bletchley Park Trust Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Visits Coordinator role. Familiarise yourself with the key responsibilities, such as managing enquiries and bookings across multiple systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role requires excellent customer service skills, prepare examples of how you've successfully handled customer enquiries in the past. Think about specific situations where you resolved issues or provided exceptional support, and be ready to share these during the interview.
✨Demonstrate Your Organisational Skills
This job is all about managing competing priorities, so be prepared to discuss how you stay organised. You might want to mention tools or methods you use to keep track of tasks and deadlines, especially when working with multiple systems. This will show that you can handle the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of events you'll be coordinating, or how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.