At a Glance
- Tasks: Manage bookings and enquiries for an exciting visitor experience at Bletchley Park.
- Company: Join the historic Bletchley Park Trust, a vibrant and inclusive workplace.
- Benefits: Enjoy 33 days annual leave, health plans, and social events.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Be part of a dynamic team making history accessible to everyone.
- Qualifications: Previous admin experience and strong customer service skills required.
The predicted salary is between 26000 - 27837 £ per year.
An exciting opportunity has arisen for a fixed‑term, full‑time Visits Coordinator to join our busy Bookings team. Working as part of a small team, you will manage a high volume of enquiries and bookings across multiple systems, including ticketing, group visits, learning visits, and special events, while liaising with internal teams and external partners to ensure a seamless visitor experience and taking ownership of enquiries through to resolution.
This is a fast‑paced role requiring the ability to manage competing priorities, switch between tasks efficiently while maintaining a high level of accuracy and attention to detail and work confidently across multiple systems. To be successful in this role you will have previous office administration experience and excellent customer service skills, along with a friendly, professional manner on the phone, in person and with written communications. You will be a helpful and supportive team player, who is detail oriented, organised and comfortable working using their own initiative where required. Proficiency in using Microsoft Office, including Word, Teams and Excel is also essential for this role, and previous experience of booking systems and databases would be beneficial.
This position is full time 37.5 hours per week during office hours Monday to Friday, with flexibility to work occasional early evenings, weekends and Bank Holidays as required. It is a one‑year fixed‑term appointment. Based at Bletchley Park, Milton Keynes. Salary £26,000 per annum, rising to £27,837.81 per annum post probation.
Our benefits include:
- 33 days annual leave per year (including statutory holidays).
- Access to our BUPA Cash Plan and Employee Assistance Scheme.
- Six complimentary entry passes per year (after six months service).
- Staff and Volunteer social and wellbeing events.
Bletchley Park Trust is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds and are committed to ensuring that our recruitment process is transparent, fair and as inclusive as possible for all applicants. We are also committed to safeguarding and promoting the welfare of children and adults at risk and expect all staff, volunteers and external agencies to share this commitment.
Closing date for applications: 4 May 2026. Please include a covering letter setting out why you are suitable for this role with your application.
Visits Coordinator / Bookings Administrator in Bletchley employer: Bletchley Park Trust Limited
Contact Detail:
Bletchley Park Trust Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visits Coordinator / Bookings Administrator in Bletchley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bletchley Park. Understand their mission and values, and think about how your skills as a Visits Coordinator can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think about specific examples from your past experiences that demonstrate your ability to manage enquiries and bookings efficiently. We want to hear your stories!
✨Tip Number 3
Show off your tech skills! Since this role involves using multiple systems, be ready to discuss your proficiency with Microsoft Office and any booking systems you've used before. If you have any tips or tricks, share them during the interview to showcase your expertise.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Visits Coordinator / Bookings Administrator in Bletchley
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the Visits Coordinator role. Highlight your relevant experience in office administration and customer service, and explain why you're a great fit for our team at Bletchley Park.
Show Off Your Attention to Detail: In your application, demonstrate your attention to detail. Whether it's through your CV format or the way you describe your previous roles, we want to see that you can manage competing priorities without missing a beat.
Be Personable and Professional: Since this role involves a lot of communication, make sure your written application reflects a friendly yet professional tone. We value good vibes and clear communication, so let your personality shine through!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bletchley Park Trust Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Visits Coordinator role. Familiarise yourself with the key responsibilities like managing enquiries and bookings, and think about how your previous experience aligns with these tasks.
✨Show Off Your Customer Service Skills
Since this role requires excellent customer service skills, prepare examples of how you've successfully handled customer interactions in the past. Be ready to discuss specific situations where you resolved issues or improved a visitor's experience.
✨Demonstrate Your Organisational Skills
This position is all about managing competing priorities. Think of instances where you've juggled multiple tasks effectively. During the interview, highlight your ability to stay organised and detail-oriented, especially when using various systems.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the booking systems they use, or how they measure success in this role. This shows your genuine interest and helps you assess if it's the right fit for you.