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- Tasks: Lead and motivate the Visitor Services Team to deliver exceptional experiences.
- Company: Join the iconic Bletchley Park team in a vibrant, historical setting.
- Benefits: Enjoy competitive salary, generous leave, and health benefits.
- Why this job: Be part of a unique heritage site and make a difference for visitors.
- Qualifications: Experience in leadership and customer service is essential.
- Other info: Flexible working hours with opportunities for social events and personal growth.
The predicted salary is between 26500 - 27846 £ per year.
Location: Bletchley Park, Sherwood Drive, Bletchley, Milton Keynes, MK3 6EB
Salary: £26,500 per annum
Job type: Permanent, Full Time
Closing Date: Wednesday 25th February 2026, 5pm
About the role: You will lead, monitor, support and motivate the Visitor Services Team in providing the highest possible visitor service experience for visitors to Bletchley Park.
About you: Reporting to the Visitor Services and Retail Manager, you will have demonstrable experience of leading and motivating others and be comfortable assisting with day-to-day operations. You will be reliable, confident, able to self-motivate and work under your own initiative; and have the ability to deal with queries and complaints calmly and efficiently. This role is predominantly working across (and moving between) our front of house areas to engage face to face with our visitors and support our team of Visitor Services Assistants. This role is public facing and as such a dress code is in place.
Working Hours: This is for a full-time position, working 10 days out of 14 on a rolling 2-week basis, including alternate weekends and leave cover as needed. Normal hours of work will be 9.00 - 17.00 / 9.45 - 17.45 on a rolling basis. Overtime may be required to cover the needs of the business.
Benefits include:
- Access to our BUPA Cash Plan and Employee Assistance Scheme
- Six complimentary entry passes per year (after six months service)
- A day’s leave to celebrate your birthday (after twelve months service)
- Staff and Volunteer social and wellbeing events
Additional Information: Closing date for applications: Wednesday 25th February 2026, 5pm. Bletchley Park Trust is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We acknowledge and value the benefits of a diverse workforce and welcome applications from people of all backgrounds and are committed to ensuring that our recruitment process is transparent, fair and as inclusive as possible for all applicants. We are also committed to safeguarding and promoting the welfare of children and adults at risk and expect all staff, volunteers and external agencies to share this commitment.
If you feel you could be an asset to our team, please click the APPLY button to be redirected to our careers page to apply.
Locations
Visitor Services Supervisor in Bletchley, Milton Keynes employer: Bletchley Park Trust Limited
Contact Detail:
Bletchley Park Trust Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Services Supervisor in Bletchley, Milton Keynes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bletchley Park. Familiarise yourself with their mission and values, and think about how your experience aligns with their goals. This will show that you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Think of specific examples from your past experiences where you’ve led a team or handled a tricky situation. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Since this role is public-facing, make sure you’re dressed appropriately for the interview. A smart appearance not only shows professionalism but also reflects your understanding of the role's requirements.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Visitor Services Supervisor in Bletchley, Milton Keynes
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight any experience you have in leading and motivating teams. We want to see how you've inspired others to provide top-notch service, just like we do at StudySmarter!
Be Yourself: When writing your application, let your personality shine through! We value authenticity and want to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we're looking for. This shows us that you’re genuinely interested in the role and understand what it entails.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Bletchley Park Trust Limited
✨Know Your Stuff
Before the interview, make sure you research Bletchley Park and its visitor services. Familiarise yourself with their mission, values, and any recent news. This will help you demonstrate your genuine interest in the role and show that you're ready to lead and motivate the team.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled difficult situations. Think about how you motivated others and resolved complaints. This will highlight your ability to manage the Visitor Services Team effectively.
✨Dress to Impress
Since this role is public-facing, pay attention to your appearance. Dress smartly and professionally for the interview. This not only shows respect for the interviewers but also reflects the dress code you'll need to adhere to while working at Bletchley Park.
✨Engage with Enthusiasm
During the interview, be sure to engage with the interviewers enthusiastically. Show your passion for providing excellent visitor service and your commitment to creating a welcoming environment. A positive attitude can go a long way in making a great impression!
