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- Tasks: Lead a vibrant café team and deliver exceptional customer experiences at Blenheim Palace.
- Company: Join Blenheim and Pye, where people are at the heart of everything we do.
- Benefits: Enjoy staff discounts, wellness perks, and opportunities for personal growth.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in café operations and a flair for customer care are essential.
- Other info: We support your growth and well-being, ensuring you truly belong.
The predicted salary is between 30000 - 40000 £ per year.
Overview: The operational delivery and service of an excellent café experience at Blenheim Palace, with a clear focus on standards, presentation, and customer service.
What we are looking for:
- Leadership Skills: Ability to motivate, lead, and develop a team of staff.
- Experience: Experience in café operations with high revenues.
- Customer Care: Develop and implement outstanding customer care standards and procedures.
- Training Orientation: Self-motivated, analytical, objective, innovative, and assertive.
- Regulatory Knowledge: Knowledge of current Health, Safety, and Licensing Legislation, Food safety, and health and safety Regulations.
- Integrity: Ability to manage a team.
- Impactful: Lead by example.
- Analytical: Consider margins and manage waste within your unit.
- Planning and Organising: Plan your rota in accordance with your unit, considering all factors (e.g., weather, events).
- Financial and Commercial Development: Development of a business or department.
- Flair for Visual Merchandising: Product presentation.
- Qualifications: Formal hospitality qualifications (e.g., NVQ level 3 or equivalent).
- Interpersonal Skills: Excellent interpersonal skills, tact, and diplomacy.
- Tenacity: Being a good team player.
Contract Type: Permanent
About Us: At Blenheim and Pye, we believe our people are at the heart of everything we do, and we are committed to helping every individual thrive. Our Promise is simple: to support you to Grow, Give, and Belong. We help you Grow by nurturing your talents, championing your wellbeing, and creating opportunities for you to develop. We encourage you to Give by contributing to meaningful work, supporting the wider community, and collaborating with others to achieve our shared goals. And we want you to truly Belong by being part of something special, knowing that you matter, your voice is heard, and you are an important part of our journey. Together, this is what makes Blenheim and Pye a place where people can flourish and make a real difference.
How We Hire: Our recruitment process is designed to be accessible, supportive, and transparent. Here is what you can expect:
- Application review
- Shortlisting and Interview invites sent to shortlisted candidates
- Interview (we can share questions in advance if helpful)
- Role-related task (this will be role dependent and can be adjusted or removed to suit your needs)
- Feedback provided at every stage
Accessibility and Adjustments: We are committed to making our process accessible for all candidates. If you require any adjustments at any stage, please contact us directly. We are happy to support you.
What’s in it for you:
- Staff Discounts: 20% on Blenheim retail, 30% at The Orangery
- Salary Sacrifice Schemes for Bicycles and Electric Vehicles
- Access to our Benefits Platform with a range of additional benefits including:
- Discount on Days Out
- Day Passes for Family and Friends
- Monthly Adventure Play Visit
- Shopping Cards
- Weekly Shop Discounts
- Gym Scheme and Much More!
Benefits vary from contract type; these will be confirmed to you in our welcome letter.
Cafe Manager (Stables) in Woodstock employer: Blenheim
Contact Detail:
Blenheim Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager (Stables) in Woodstock
✨Tip Number 1
Get to know the café scene! Visit local cafés, chat with managers, and soak up their vibes. This will help you understand what makes a great café experience and give you some solid talking points during interviews.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or improved customer service. We want to hear about your impact, so be ready to share those stories when you meet us.
✨Tip Number 3
Brush up on your regulatory knowledge! Familiarise yourself with health and safety regulations and food safety standards. This will not only boost your confidence but also show us that you're serious about running a safe and compliant café.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Don’t hesitate – we’re excited to meet you!
We think you need these skills to ace Cafe Manager (Stables) in Woodstock
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your love for customer service shine through! Share specific examples of how you've gone above and beyond to create memorable experiences for customers. We want to see that you truly care about making every visit special.
Highlight Your Leadership Skills: As a potential Cafe Manager, it's crucial to demonstrate your leadership abilities. Talk about times when you've motivated a team or handled challenges effectively. We’re looking for someone who can inspire others and lead by example!
Be Clear About Your Experience: Make sure to detail your experience in café operations, especially if you've worked with high revenues. We value transferable skills, so even if you don’t tick every box, share what you bring to the table. Be honest and confident!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Blenheim
✨Know Your Café Operations
Brush up on your café operations knowledge, especially around high-revenue environments. Be ready to discuss your previous experiences and how you managed customer service and operational standards effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed a team in the past. Think about specific situations where your leadership made a difference, and be ready to share these stories during the interview.
✨Understand Health and Safety Regulations
Familiarise yourself with current health, safety, and licensing legislation relevant to café operations. Being able to discuss these regulations confidently will show that you take compliance seriously and can lead a safe environment.
✨Plan for the Unexpected
Think about how you would plan your rota considering various factors like weather and events. Be prepared to discuss your planning strategies and how you adapt to changing circumstances to ensure smooth operations.