Human Resources Coordinator (working towards obtaining MCIPD Qualifications via independent study or via the apprenticeship route) in London

Main purpose of job: Assisting the HR team in the smooth running of the HR department, providing administrative support to assist in the effective delivery of HR activities and processes including onboarding, HRIS, recruitment, training, SMCR admin, benefits and payroll. The role includes study support via apprenticeship training or self-study towards a HR CIPD qualification.

Key tasks:

• Act as a point of contact for all employee queries.
• Assist with recruitment including updating job descriptions, liaising with agencies, posting roles on LinkedIn, providing feedback and conducting competency-based interviews with Hiring Managers (with training provided).
• Administration of the full employee lifecycle, including ownership of the onboarding process, for example, hire approvals, production of contracts, pre-employment checks (RTW and referencing) and conducting HR inductions.
• Responsible for maintaining the HR onboarding tracker and ensuring employees are added to all relevant benefit schemes and probations followed up and documented.
• Maintain standard employee information in the HR System (Staffology/Iris), exporting ad hoc reports for the wider HR team and other Senior staff members.
• Developing the back end of the HRIS to improve processes and employee experience and liaising with the suppliers help desk.
• Maintain the Learning Management System (Insurance Assess), adding new starters, monitoring training records and creating new learning pathways for the HR area.
• Provide benefit administration support, as required, and maintain childcare voucher scheme, Ride-to-Work scheme and process season ticket loans.
• Drafting all key HR documentation, such as offer letters, references of employment and documentation for internal staff moves and transfers, and raising Joiner and Leaver tickets.
• Collation and reconciliation of staff AXA medical benefit information for the monthly payroll and annual P11Ds.
• Support the HR team with the delivery of the annual performance management and review cycle.
• Extracting training requirements from Annual Performance review, as well as ad hoc requirements.
• Maintaining training records/subscriptions and memberships of professional bodies, recording CPD hours, and arranging courses and follow up actions.
• Provide support with SMCR (collating references for new appointees to the SM regime) and Fit & Proper annual process.
• Oversight and monitoring of holiday, sickness and other absence.
• Keep up to date with latest employment legislation/regulatory issues.
• Providing data to the Operations team regarding Health & Safety.
• Preparation of quarterly HR & ESG/Culture Board Packs.
• Regular update of company organisation charts and induction materials/slides.
• Support the Head of HR with expense processing and ad-hoc project work and produce ad hoc reports from the HR system.
• Maintain SMS business continuity system ensuring it is up to date with new employees details and leavers are removed ready for quarterly tests.
• Liaising with the Operations team, in keeping the HR intranet information up to date, and developing new content.

Key personal skills required:

• Accurate with excellent attention to detail.
• Strong planning and organisation skills.
• A high level of confidentiality with integrity, impartiality, and independence.
• Ability to build effective working relationships, work collaboratively as part of a small team and liaise regularly with key stakeholders.
• Positive attitude and willingness to learn.
• Good listening skills, and the ability to have difficult conversations.

Key technical skills:

• GCSEs, including English & Maths at Grade 5 or above (essential) and 3 “A” Level passes or equivalent qualifications.
• Proven administration or previous HR administration experience (with an opportunity to study towards MCIPD Qualifications via independent study or the apprenticeship route).
• Commercially minded.
• Analytical with strong MS office skills, in particular, Teams, Sharepoint, Outlook (calendar management), Excel and Powerpoint.