Job Title: IT Support Engineer Location: Akeley Wood School, Buckingham, MK18 5AE Salary: Up to £33,400 per annum (depending on experience) Hours: 37.5 hours per week, Monday - Friday Contract: Permanent | 52 weeks Akeley Wood School is a warm, vibrant and welcoming community set across three beautiful rural campuses near Buckingham. Are you an experienced IT professional who enjoys solving technical challenges and delivering outstanding customer service? We're looking for a proactive IT Support Engineer to join our growing IT team, providing 2nd line support across a dynamic multi-site environment. This is an excellent opportunity for someone with strong technical expertise who thrives in a fast-paced role, enjoys troubleshooting complex issues, and wants to play a key part in supporting and improving IT services. As an IT Support Engineer, you will provide 2nd line support for incidents, service requests, and technical problems, ensuring users receive a high-quality and responsive IT service. Working closely with Service Desk, Infrastructure, Security, Applications, and Projects teams, you'll help maintain and enhance critical systems while supporting the rollout of new technologies. You'll act as a key escalation point, taking ownership of technical issues through to resolution and building strong relationships with site stakeholders. Provide 2nd line support for incidents, service requests, and technical issues. Act as an escalation point for Service Desk engineers. Support Microsoft 365, Active Directory, Azure AD, and Google Workspace environments. Manage devices using Jamf and/or Microsoft Intune. Support networking infrastructure, connectivity, and telephony systems. Assist with cybersecurity incidents, system improvements, and technology rollouts. Professional qualification in IT and/ or a related degree required. ~3-5 years' experience in a 2nd/3rd Line Support or MSP environment. ~ Strong knowledge of Windows servers, desktop platforms, and Microsoft 365. ~ Experience with Active Directory, Azure AD, Google Workspace, Jamf, and/or Intune. ~ Good understanding of networking, cloud technologies, and IT security. ~ Strong troubleshooting and problem-solving skills across hardware and software. ~ Experience working within an ITIL-based support environment. ~ Blenheim Schools is a growing family of innovative, high-quality independent schools committed to enabling outstanding futures for every student. Our ethos centres on truly understanding each child, their talents, character and aspirations by providing a personalised, ambitious education that helps every child to thrive. Joining Blenheim Schools means becoming part of a collaborative, forward-thinking community that values creativity, inclusion and professional growth. OFG Education is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education.
Senior Technical Support Engineer - Network employer: Blenheim Schools
At Meoncross School, we pride ourselves on fostering a vibrant and supportive community where the wellbeing of both pupils and staff is paramount. Our commitment to professional development, coupled with a healthy work-life balance, ensures that our Play Workers can thrive in an engaging environment while making a meaningful impact on the lives of children. Located on the picturesque south coast, you will enjoy a unique educational setting that promotes creativity, resilience, and a love for learning.
