Job Title: IT Service Desk Engineer Hours: 18.75 hours per week | Monday to Friday Contract: Permanent | 52 weeks Are you an experienced IT professional who enjoys solving problems, supporting users, and working with a wide range of technologies? We're looking for an IT Service Desk Engineer to join our growing IT team. This is an opportunity to take ownership of technical issues, work with modern cloud technologies, and play a key role in delivering a reliable, high-quality IT service across a busy organisation. You'll be far more than a helpdesk technician. As a trusted technical specialist, you'll support colleagues onsite and remotely, tackle complex challenges, contribute to infrastructure improvements, and help shape the future of our IT services. Providing 2nd line technical support for a wide range of IT systems and users Troubleshooting and resolving complex hardware, software, network, and cloud-related issues Supporting Microsoft 365, Azure AD, Active Directory, Google Workspace, and business-critical applications Managing user accounts, permissions, and device deployments Supporting laptops, mobile devices, printers, telephony, and network infrastructure Using Microsoft Intune and/or Jamf to manage and maintain devices Contributing to IT projects, technology rollouts, and continuous improvement initiatives Acting as an escalation point and technical expert within the support team You'll be a proactive IT professional who enjoys solving problems and delivering an excellent customer experience. Experience in an IT Support, Service Desk, Desktop Support, or IT Engineer role Strong knowledge of Microsoft 365, Active Directory, Azure AD, and Windows environments Experience supporting cloud services, hardware, software, and end-user devices Good understanding of networking technologies, including LAN/WAN and Cisco Meraki Experience with device management platforms such as Intune or Jamf Knowledge of IT security and cyber security best practices About Blenheim Schools Blenheim Schools is a growing family of innovative, high-quality independent schools committed to enabling outstanding futures for every pupil. Our ethos centres on truly understanding each child, their talents, character and aspirations by providing a personalised, ambitious education that helps every child to thrive. Joining Blenheim Schools means becoming part of a collaborative, forward-thinking community that values creativity, inclusion and professional growth. Our teams are united by a shared belief in the power of education to transform lives and by a commitment to delivering outstanding experiences for pupils and families. We are proud to be part of OFG Education, which in 2025 was officially certified as a Great Place to Work® for the sixth consecutive year. OFG Education is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education.
Technical Support Engineer - homebased in Huddersfield employer: Blenheim Schools
At Meoncross School, we pride ourselves on fostering a vibrant and supportive community where the wellbeing of both pupils and staff is paramount. Our commitment to professional development, coupled with a healthy work-life balance, ensures that our Play Workers can thrive in an engaging environment while making a meaningful impact on the lives of children. Located on the picturesque south coast, you will enjoy a unique educational setting that promotes creativity, resilience, and a love for learning.
