At a Glance
- Tasks: Provide expert IT support, resolve technical issues, and enhance user experience.
- Company: Join Blenheim Schools, a forward-thinking community focused on education and innovation.
- Benefits: Competitive salary, professional growth, and a collaborative work environment.
- Other info: Be part of a certified Great Place to Work® with excellent career opportunities.
- Why this job: Make a real impact in a dynamic setting while developing your technical skills.
- Qualifications: Experience in 2nd Line IT Support and strong knowledge of cloud technologies.
The predicted salary is between 17500 - 17500 £ per year.
Empowering Every Learner, Inspiring Every Day
Location: Huddersfield Grammar, Luck Lane, Huddersfield, HD1 4QX
Salary: £17,500 per annum
Hours: 18.75 hours per week | Monday to Friday
Contract: Permanent | 52 weeks
Start: October 2026
UK applicants only. This role does not offer sponsorship.
Role Purpose
We're looking for a 2nd Line IT Service Desk Site Engineer to join our growing IT team, providing expert technical support across a busy and dynamic environment. Based primarily at a site in Huddersfield, you'll play a key role in ensuring systems, devices, networks, and cloud services operate efficiently, helping colleagues stay connected and productive every day. As a 2nd Line IT Service Desk Site Engineer, you'll be responsible for resolving complex technical issues, supporting users both onsite and remotely, and acting as an escalation point for the wider support team. You'll work closely with colleagues across IT to improve services, implement new technologies, and contribute to projects that enhance the user experience. This is an excellent opportunity for someone who thrives in a hands-on support role and wants to further develop their technical expertise while working alongside experienced infrastructure, applications, and service desk professionals.
What you will be doing
- Resolve 2nd line IT incidents, service requests, and technical issues.
- Act as an escalation point for Service Desk Engineers and support sites across the organisation.
- Manage user accounts, permissions, and access across Active Directory, Microsoft 365, Azure AD, and Google Workspace.
- Support server, network, cloud, telephony, and cyber security environments.
- Configure and deploy laptops, tablets, mobile devices, printers, and other hardware.
- Manage devices through Microsoft Intune and/or Jamf.
- Investigate recurring issues, identify root causes, and contribute to service improvements.
- Assist with IT projects, technology rollouts, and maintenance of technical documentation.
What you will bring
- Experienced in a 2nd Line IT Support, Service Desk, or IT Engineer role.
- Strong knowledge of Windows Server, Active Directory, Microsoft 365, Azure AD, and Google Workspace.
- Experience supporting cloud technologies, hardware, software, and user devices.
- Understanding of networking technologies including Cisco Meraki, LAN/WAN, and web filtering.
- Experience with Microsoft Intune and/or Jamf device management.
- Knowledge of IT security, cyber security best practice, and compliance requirements.
- Strong troubleshooting, problem-solving, and organisational skills.
- Excellent communication skills with a customer-focused approach.
About Blenheim Schools
Blenheim Schools is a growing family of innovative, high-quality independent schools committed to enabling outstanding futures for every pupil. Our ethos centres on truly understanding each child, their talents, character and aspirations by providing a personalised, ambitious education that helps every child to thrive. We deliver a broad, enriching curriculum supported by tailored teaching and exceptional pastoral care. We celebrate individuality, nurture confidence and champion every learner so they can discover their strengths and achieve their potential. Joining Blenheim Schools means becoming part of a collaborative, forward-thinking community that values creativity, inclusion and professional growth. Our teams are united by a shared belief in the power of education to transform lives and by a commitment to delivering outstanding experiences for pupils and families.
We are proud to be part of Outcomes First Group, which in 2025 was officially certified as a Great Place to Work® for the sixth consecutive year.
How to Apply
Complete this application before the closing date. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
2nd Line IT Service Desk Site Engineer (Huddersfield) employer: Blenheim Schools
At Meoncross School, we pride ourselves on fostering a vibrant and supportive community where the wellbeing of both pupils and staff is paramount. Our commitment to professional development, coupled with a healthy work-life balance, ensures that our Play Workers can thrive in an engaging environment while making a meaningful impact on the lives of children. Located on the picturesque south coast, you will enjoy a unique educational setting that promotes creativity, resilience, and a love for learning.
StudySmarter Expert Advice🤫
We think this is how you could land 2nd Line IT Service Desk Site Engineer (Huddersfield)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Blenheim Schools values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Blenheim Schools might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Blenheim Schools!
✨Direct Apply to Blenheim Schools
Let's not forget to apply directly through the Blenheim Schools website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace 2nd Line IT Service Desk Site Engineer (Huddersfield)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Blenheim Schools.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Blenheim Schools. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Blenheim Schools
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
